cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 
Effective January 9th, 2026 through January 22nd, 2026: The Zoom Community is currently in read-only mode with login disabled, to deliver you a new and improved community experience!

The site is still accessible to view, however, the ability to login, create content, or access your community account is temporarily unavailable. We appreciate your patience during this time. If seeking support, please browse existing community content or ask our Zoom Virtual Agent.

Refund

Eunjung-Ji
New Member
New Member

‎2026-01-08 03:02 PM

Dear Support Team,
I hope this message finds you well.


I am writing to kindly request that the outstanding charge on my account be waived. I have not accessed or used Zoom for several months, and the payment did not go through as my credit card information had been changed.


Given these circumstances, I would greatly appreciate it if you could review my case and consider removing the outstanding balance.
Thank you very much for your time and assistance. I look forward to your response.


Kind regards,

Topics:
0 Likes
0 REPLIES 0