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2021-10-28
02:27 PM
- last edited on
2023-04-06
01:30 PM
by
Bri
I purchased a Zoom license using my personal email address. I have another email address that I'd like to add but when I do, it tells me that it can only be given the 'basic' status. I thought I had purchased 5 licenses?
2021-10-28 02:29 PM
I'd recommend checking the Billing page on your account to see how many licenses you have purchased. The number listed under QTY should indicate how many licenses you have purchased.
2021-10-28 02:57 PM
Hi @rosske
Check https://zoom.us/billing to see how many licenses you have.
I don't know how many you purchased, but a single Pro license is for a single user.
You can add licensees under https://zoom.us/billing and assign them to users under https://zoom.us/account/user
Hope this helps.
Rupert
2021-10-28 02:57 PM
so, my Pro license 'supports' up to 5 licenses but you have to pay an additional amount for each license...is that what I'm to understand?
2021-10-28 03:01 PM
Actually I think Pro is up to 9 - but yes - each user requires a license.