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I am using an individual Zoom account (not managed by an organization). When I try to enable virtual backgrounds in the Zoom app, the option is blocked or grayed out on the Zoom website, even though you are the account owner. I have already:Checked and confirmed all account-level and group-level settings for virtual backgrounds.Verified that your device supports virtual backgrounds (since it works with your personal account).Signed out and back in, and reinstalled the Zoom app.Ensured you are not signed in with multiple accounts.Confirmed your account is not managed by an organization or IT team.Despite these steps, the virtual background setting remains blocked and cannot be enabled.

Okay, after updating the desktop IOS Mac Studio, now the iPhone is not showing up as an option to use for camera, even though it’s plugged in.

If you are asking a series of questions to collect information but if the customer’s answer then determines the next question (an “if-then-else” prompt) this is the best practice with ZVA Agents: 1. Turn on AIC 3.02. Make an instruction skill 3. Limit “if-then-else” prompts to five scenearios using an instruction skill. If you use  six or more “if-then-else” statements in your prompt, then the experience will degrade because the context of the conversation is not best matched for one agentic conversation. If you have more than five “if-then-else” statements in a single prompt, use these questions to continue following best practices: » Why do we need these questions? » Can we include the intent of these questions inside of questions #1-5? » Will my customer be fatigued at this point and give false or incomplete answers in order to “just get it done?” » Have you prepared the caller before starting the “if-then-else” statements that this process take more than 5 minutes to complete? To c

I’ve been playing with ZCA quite a lot recently & just added the latest video to the #apieceofCX library with a look at ZVA Analytics.Very impressive & super accessible.Watch on YouTube here!

How long are zoom meeting usage reports available? I'm looking for a participant list wh

I can’t seem to get my photo background to work correctly 

I have never encountered a company that has such a lack of respect and support for its customers. Zoom seems only interested in taking money and not listening to its customers at all. A Disgrace given its industry position,

Hey, everyone I have a problem with ZoomBefore when I download Documents during the class, everything stayed saved in my Zoom chat. but now, even if I download the files, I can’t find anything anymore.It look like the chat and the documents have disappeared, like I was removed from the channel. I don’t really understand what’s happened.Could you please help me? best regards  joelle esquerre 

Hey everyone,I’ve been working with GoHighLevel and noticed that integrating Zoom can sometimes get tricky, especially when the same Zoom account has been connected before.In a few cases while working on Funnelsflex projects, I ran into conflicts where Zoom was already linked to another sub-account, which caused errors during re-connection.I wanted to ask—what’s the best way to properly disconnect and reconnect Zoom so it works smoothly across accounts?Is there a recommended workflow to avoid these issues in the first place?Would really appreciate insights from anyone who has dealt with this.

Hello,I am planning to automate the process of registering "Call Purpose" and "Call Result" in our SFA/CRM tool after a Zoom Phone call.My proposed workflow: Set up specific keywords (e.g., "Schedule a meeting", "Send documents") in Zoom Revenue Accelerator (ZRA) Indicators. After a call, AI detects these keywords through the Indicator feature. The detection result is sent via Webhook (phone.ai_call_summary_changed). Our server receives the payload and updates the CRM based on the values in the categories field. My Questions: Is it correct that the Indicator names set in the ZRA admin panel will be returned in the category_value field within the categories array? Are there any known limitations or latency issues when using Japanese keywords for Indicator detection? Does this functionality work for calls made from both the Desktop client and the Zoom Mobile app? I would appreciate any confirmation or advice on this implementation.Thank you!

Dear Zoom Support Team, I hope this message finds you well. I’m writing to formally request guidance on the possibility of changing our default meeting recording location from Zoom Cloud to Vimeo exclusively. As our team already uses Vimeo as our primary platform for video storage, distribution, and post‑production, we would like to bypass Zoom’s cloud storage entirely and have all recordings saved directly to our Vimeo account. Our goals are: To discontinue the use of Zoom Cloud for recording storage. To have all meeting recordings stored solely on Vimeo moving forward. To understand if it is technically possible to set Vimeo as the direct destination for recordings—without first saving them on Zoom Cloud. If this setup is not currently supported, we would appreciate any available alternatives—such as immediate post-processing transfer to Vimeo followed by automated deletion from Zoom Cloud—as well as any recommendations or workarounds your team may suggest. Additionally, if t

Hi!  I’ve just upgraded to Zoom Client 7.0.0 (1666). The search bar on the top now pop up a window that is different from the app and where I cannot type anything inside. There’s an input for the search, latest searches, results divided by type. Only the X to close the windows works.

Olá, pessoal!Estou com uma dúvida sobre a configuração de idioma no Zoom. Quando entro nas salas (Zoom Rooms ou reuniões), o ambiente e as opções aparecem em inglês. Gostaria de saber como faço para que tudo fique em espanhol ou português — menus, botões e demais configurações.Já procurei nas configurações, mas não encontrei onde alterar especificamente o idioma da interface da sala. Alguém sabe se existe essa opção e onde posso ativá-la?Agradeço desde já pela ajuda!

In the Event Analytics dashboard, it shows that 717 people have registered for the event. When I pull a general ticket registration report, 70 of the 717 registrations have incomplete data. They have name and email, but “no response” is listed in fields that are required on the registration form and “N/A” is listed in fields such as Registration Method and Access type. This only started occurring in the past couple of days. Some registrations are still coming through with all fields showing complete data. I did wait more than 24 hours to see if there was a delay in the report processing. There were no changes to registration or the required fields. 

I am trying to add zoom inside Go High Level, but when I do so an error message comes up from this link: https://api.leadconnectorhq.com/zoom/finish_oauth?code=3bQPy9oL19GZF7tdAaVR5KDhKuW2wSGmg&state=DDybyFCZNRUMJefQPS86%2CFye4UczlK9F62GMVnaFv And says: Zoom account exists!This Zoom account is already integrated by Howard Whiteson in True Self Sales.Please remove that integration to continue. Where do i find that integration? Is it inside zoom or inside GHL? I have deleted the integrations in my profile. and changed my calendar integration to google - but I'm really confused by this. Any help much appreciatedHoward

Hi,We are trying to record both voices and piano playing during a meeting. We can only seem to record the voice??? We have tried some suggestions found online.  Is there a simple way to do this??? ThanksPatti McCallion

I have an Audiocodes 405HD.  It seem to be provisioned, however it says it’s “OFFLINE”.  All of the options for logging in require information I don’t have.  Is any familiar with this?

I am organising a Zoom webinar with registration details to be passed to my organisation's Hubspot account. However, I noticed that Hubspot contacts that already exist will not be updated to reflect a new Zoom registration activity. I thought I might instead create a Hubspot form and a landing page for the webinar, with an automation for anyone who fills out the Hubspot form to be automatically registered in Zoom as well. But I can't figure out if that's possible - does anyone have any experience?Also, is there a way to view a registration list in Zoom webinars?Thank you!

This article lists ‘Wrap Up After Transfer’ as a queue setting https://support.zoom.com/hc/en/article?id=zm_kb&sysparm_article=KB0062859  But in my queue settings it does not show:   Did something change and this setting is found elsewhere or are my queue settings bugged? 

SummaryClicking the "Copy Invite Link" button in a Zoom meeting causes a complete system freeze on Linux (Wayland/Sway), requiring a hard power-off. The issue is 100% reproducible.EnvironmentZoom Version: 6.6.11 (6052)OS: Manjaro Linux (rolling)Kernel: 6.6.107-1-MANJAROCPU: 13th Gen Intel Core i7-1355UDesktop: Sway 1.11 (Wayland compositor)Display Server: Wayland (also tested with XWayland - same result)GPU: Intel Iris Xe Graphics (Raptor Lake-P), Mesa 25.2.3-arch1.2Audio: PipeWire 1.4.8 + WirePlumber 0.5.11Memory: 16GBSteps to ReproduceLaunch Zoom on Linux with Sway/WaylandCreate a new meeting or join an existing oneClick "Copy Invite Link" (or any clipboard button)Result: Entire system freezes immediately - mouse, keyboard, everything unresponsiveOnly recovery is holding power button for hard shutdownExpected BehaviorInvite link should be copied to clipboard without affecting system stability.Actual BehaviorComplete system freeze requiring hard power-off.Diagnostic InformationKernel

My PC restarts at irregular intervals during a Zoom meeting. I assume it just shuts down and restarts, but there is no blue screen.Has anyone else experienced this problem?Both Windows and Zoom are up to date with the latest updates.

I use zoom for my office (https://onemetrik.com/), and for some reason, every new week starts and my virtual background goes away. i again have to add a custom virtual background.

I have a question about Zoom meetings. 

I chair weekly zoom meetings, Participants raised hands have always displayed in chronological order in both participants list and gallery….UNTIL - i purchased a new Microsoft Surface computer. Suddenly “raised hands” now display in random order in both participants list and gallery. I can’t find any setting to fix this. Any suggestions? Many thanks. Jean

Hi everyone,I am trying to retrieve a complete list of registrants for a Zoom Event (using the /v2/zoom_events/ endpoints). My goal is to get a single dataset that includes the following fields for the whole event:Email First Name Last Name Registration Status (Approved, Pending, etc.) Join URL (The unique attendee link) Role (Host, Attendee, Speaker)The Problem:I have tried several endpoints, but none of them provide the full set of data. Specifically:/v2/zoom_events/events/{eventId}/registrants: Only returns email and status. It is missing Names and Join URLs. /v2/zoom_events/events/{eventId}/reports/ticket_registration: Does not consistently return the join_url and Role or the status in my tests. /v2/zoom_events/events/{eventId}/tickets: Returns the join_url , but lacks names, email,status, and roles.My Question:Is there a single endpoint that returns all registrant metadata (Names, Status, and Join URLs) for a Zoom Event?If not, what is the recommended way to associate a registrant