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New Member
March 24, 2026
Question

Virtual Background vanishes

  • March 24, 2026
  • 1 reply
  • 13 views

I use zoom for my office (https://onemetrik.com/), and for some reason, every new week starts and my virtual background goes away. i again have to add a custom virtual background.

1 reply

Community Manager
March 31, 2026

Hi ​@Neeraj Ravi,

We’re glad to have you here. Welcome to Zoom Community!

Your custom virtual background may be resetting because your Zoom admin has enabled the option to “Reset virtual backgrounds to default for users after each meeting.” This setting causes any custom background you select to automatically revert to the default after meetings, which could explain why you have to re-add your background each week. If you’d like this changed, please contact your Zoom admin to adjust this setting.

Feel free to reach out anytime.