'Wrap Up after Transfer' missing from queue settings | Community
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Newcomer
prime47
Newcomer
March 30, 2026
Question

'Wrap Up after Transfer' missing from queue settings

  • March 30, 2026
  • 2 replies
  • 45 views

This article lists ‘Wrap Up After Transfer’ as a queue setting
 

https://support.zoom.com/hc/en/article?id=zm_kb&sysparm_article=KB0062859
 


 

But in my queue settings it does not show:

 


 

 

Did something change and this setting is found elsewhere or are my queue settings bugged? 

    2 replies

    Chris Holt
    Community Champion | Customer
    Chris Holt
    Community Champion | Customer
    March 31, 2026

    I’m also not seeing this within my Queue settings, potentially this is a feature toggle you need to request as I can’t see anything in CC Preferences related to this either.

    L
    Community Champion | Partner
    LK_EXN
    Community Champion | Partner
    April 1, 2026

    It is exactly as Chris was suggesting.
    You can find this info in other article:
    https://support.zoom.com/hc/en/article?id=zm_kb&sysparm_article=KB0058784

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