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Hi there! I have a user that it is not being able to watch the video from her webcam (Logitech C920 Pro HD Webcam). The funny thing is that Google Meet works fine with the same webcam. Even, the Microsoft Camara app (MS Windows 11 Pro version) works just fine. As a workaround, I´ve uninstall the Zoom Workplace program and reinstall it and still can not work the camera (only shows a green screen, while the video it is ON). Even, I connect another web cam (Logitech C525 Portable HD Webcam) and neither of them work in “Zoom Workplace” program (version 7.xx). I will appreciate any help given so I can make it work. Should I look at any particular version of Zoom Workplace to be installed. Thanks for your attention! Horacio S.G. 

Is there any way to make spell checking work with Zoom Team Chat on Ubuntu Linux?

When the host shares a screen, I can't see it. I get a prompt to "click on tab" to view it. I cannot find a tab

I think someone is on my account because I have another person using my account with a different name. HELP!  I have had this account for almost 5 years and I go to 2 meeting every day.  I'm overwhelmed by Zoom's technical terms.  I called up Zoom and Zoom instructs me to do 2 numbers from my account, and I did that.  They said they could NOT find my account!  Please, can someone help me?  I have the latest update for Zoom although I have an old MAC OS computor.

Moin, nach dem ich durch den Host in ein Meeting reingelassen werde(Meetings über 30-60 Teilnehmer,einige Minuten später wird das Bild eingefroren, mildig,und oben links wird angezeigt " Program reagiert nicht".Obwohl ich den Ton von anderen Teilnehmern noch höre, einige Minuten später stürtzt ab.Ich habe einen neuen Computer mit Prozessor I7 12700K, Grafikkarte Geforce RTX 3090TI und 64GB Arbeitspeicher.Computer macht gar keine Probleme, spiele verscheiedene Spiele mit Ultra Einstellungen alles läuft einwandfrei.Nur Zoom macht Probleme. Es muss laufen, weil ich mindestens 3 mal die Woche am Meetings teilnehme.Bei kleinen Meetings z.B. ich und Freund, funktioniert alles einwanfrei... Was könnte das Problem sein?Bitte Hilfe

Sometimes I need to add people later.  I used to be able to go to Edit… and the link would be there.  It no longer is.  So now, I have to hunt through sent emails to find the link I need to invite someone. Why is this? 

I am testing out the AI features for my organization and have noticed that there is no way to easily export the AI generated meeting summaries from the Zoom web interface. It is great having the ability to edit directly in the web interface, but it would be even better if it was easy to export and store these notes to our document management system when needed. Right now, all we can do is copy and paste to a word doc, which is not ideal. Am I missing something? If not, I'll submit feedback directly to Zoom. 🙂

Can anyone help to setup my sms services via zoom  and here i am stuck with that Your SMS campaign has not been provisioned because of the following reason, DCA declined sharing request for campaign CP6AXX3. Rejection Category: CALL_TO_ACTION. Explanation: CR4003 - Call-to-action does not contain HELP instructions (e.g. Reply HELP for help) or HELP instructions in Terms & Conditions;CR4005 - Call-to-action does not contain message frequency disclosure for recurring message program;CR4007 - Call-to-action does not contain complete terms and conditions OR link to complete terms and conditions;Additional Comments: ;Webform requires TN; update CTA/missing disclaimer- msg freq & help;For additional information, please visit: https://community.sinch.com/t5/10DLC/10DLC-Campaign-Rejection-Codes/ta-p/15722.Please refer to our 10 Digit Long Code (DLC) Best Practices to help revise your declined SMS Campaign, https://support.zoom.us/hc/en-us/articles/9303687983245.To rectify your campaign

I need urgent support. I want to set up a webinar soonest. I have paid webinar upgrade from 500 - 1,000 attendees of $340 but not able to add participants to 1000. when i am setting the meetin. How do i gett my attendees to 1000 of what i have paid for.Find receipt of payement    

Bonjour  Ma camera ne fonctionne pas et ce n'est pas la première fois. De puis la mise a jour de zoom , j'ai plus de problème avec ma camera et mon son  et ce n'est pas mon ordinateur qui est le problème. Je ne sais plus quoi faire je reinitialise les fonction , redémarre zoom et ca ne fonctionne pas .  Merci de m'aider .

Hi all,just having a problem with a HP chromebook. can join zoom meetings all ok, but the video button has the line through it as if it is off, when you try to click it, it just doesnt come on, the line goes off for less than a second and then the line just comes up again and it says off.i have checked the camera works and all is ok there. just happening in zoom. i have also uninstalled the app and re installed it. any ideas what to try nextany help appreciatedthanks

hello, I am using the zoom mac client application and it will not keep me logged in, every time the application quits i get logged out and have to re-log in. Here is a 1 minute video of the issue, it is 100% reproducible:https://www.loom.com/share/fbb561eaac87425a900f6dc3cd25f3d4Steps:1) open the zoom mac app2) login with google credential2.a) 'keep me signed in' option checked3) verify that I stay logged in through quitting and reopening zoom4) quit zoom5) open a link to a meeting5.a) this launches the zoom mac appRESULT --> will open meeting without using the logged in userEXPECTED --> should open meeting with logged in user

You’ve seen ​@ShawnFerrell’s awesome instructions on how to build AI Receptionist (concierge) for Zoom Phone…..Now see it in action as I challenged myself to build one in under 10 minutes!Zoom have packed a huge amount into AI Receptionist & made it really easy to deploy. Check out the video on YouTube & leave a comment on the channel for what you would want to build!  

When I attempt to integrate my google calendar with zoom so that meetings automatically appear on my google calendar, I receive the error message: Add failed, the calendar-related access permissions are not allowed" (screenshot attached. Please how can I troubleshoot to find resolution? Thank you.

I know this has been mentioned before but I cannot get My Notes to transcribe the meeting.  I get the vtt but not a summary.   It worked one week then not a week later.  All versions are updated, rebooted, reinstalled, tried everything and I can’t get it to work.  was this resolved.  

What is the best way to identify and stop persistent bombers. This is a 24/7 meeting.  All Newcomers are welcome. So,  we cannot change the ID and passcode.  Members develop "beef" and come in to screw with the chat. Chat is a critical part for all members. How can the specific IP's be identified and permanently blocked? Are there any legitimate threats that can be DM'ed to them before booting?  They are removed very quickly. Same IP cannot return until the 24 hour reboot. Chat is cleared in seconds but then must be temporarily shut down. They don't return during the same hour.  But they return within several hours in the past few weeks. Same post over and over lately. Solutions? 

Hi All,Two of your Community Super Champions discussed Zoom Phone on Lord Zoom LIve. If you are new to Zoom Phone, or interested in what is possible, they I suggest you look at this content.Had to update youtube link  We hold regular events, you are welcome to joinJohn

how do i play music during zoom meetings?

We want to attend 1000 members in meeting at a time which PACKAGE I will purchase 

Does Zoom offer an option to share Polls/ Poll questions between users within an organization? ie, is there a way for me to share Polls I've created so that my colleagues can use them in their own meetings?  Alternatively, if there's a way to create polls from CVS files this would work as I could then share CVS poll templates with my colleagues.  

🌱 ☎ Hi! What ai Meeting Summary Template is your favorite to use for networking introduction/initial meeting calls? Realize it’s very topic/person-dependent. Or do I stick with my own template…? 💡

No access to the Zoom Pro I paid for . The invoice indicated that I paid for whiteboard whereas it was Zoom pro of 1 year subscription I paid for

I am coming from Vonage Contact Center where we could easily give each agent a proficiency number with a simple slider in the user admin.  The logic was simple, the highest priority agent received the calls first, if there was a tie then it reverted to longest without a call.  During the Zoom sales pitch we heard the same thing existed.  If it does I sure have not figured out how it works.  All of my agents except two are setup as proficiently level 4, two are set to 1 as they are only needed to take a call when the queue fills.  It seems like engagement distribution is the first step in the process, and that the routing profile using proficiency never kicks in.  Is there another way to do this? Queue settings Routing Profile Skill 

Hi. For Zoom webinar, we set a 1-week reminder for attendees and panelists. A panelist received the reminder email, but the email did not note that they were a panelist. Also, the Join link/URL in the email is slightly different than the link/URL in the “Invite Panelists” section of the “Invitations” setting.Is there a different setting that needs to be changed so panelists receive the correct email reminder, noting that they are a panelist? Or do we need to let the panelists know that they should ignore the reminder, and that we will send the “panelist” invite manually?Thank you. 

Hi Zoom Community,I want to confirm whether the Add Meeting Registrant API endpoint is accessible on a free Zoom account or if it requires a paid plan.My current setup:Free Zoom account Server-to-Server OAuth app created under this free account Node.js backend calling the Zoom API Scopes configured: meeting:write:meeting:admin and meeting:write:registrant:adminWhat is already working:I am successfully creating scheduled meetings using:  POST https://api-us.zoom.us/v2/users/me/meetingsThis returns 201 Created with a valid meeting_id, start_url and join_url. Token generation and authentication are working correctly.What I want to confirm:When I call the Add Registrant endpoint:  POST https://api-us.zoom.us/v2/meetings/{meetingId}/registrantsWith body:  json{ "email": "test@example.com", "first_name": "Test"}Will this work on a free account, or will it return:  json{ "code": 200, "message": "Only available for paid users."}Why I need registrants:My use case is to create private, secur