Request to waive the 40-minute limit for a Ukrainian refugee in Poland | Community
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June 30, 2026
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Request to waive the 40-minute limit for a Ukrainian refugee in Poland

  • June 30, 2026
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Hello Zoom Support Team,

I am a Ukrainian citizen currently displaced and temporarily residing in Poland due to the ongoing war. I use Zoom to organize and host meetings for working online with students from Ukraine. Since my IP address is currently Polish, the automatic 40-minute limit waiver for Ukraine does not apply to my account.

Could you please review my situation and consider temporarily removing the 40-minute restriction for my account as an exception?

Thank you for your understanding and support!