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Partner
Himanshu Mehta
Partner
July 6, 2026
Question

Unable to add more than 5 Wallboards

  • July 6, 2026
  • 2 replies
  • 20 views

Hi All,

I'm unable to add more than five wallboards, even with the Power Pack license on Zoom.

Is there a way to increase this limit or unlock the ability to add more than five wallboards?

 

 

      2 replies

      T
      Employee
      Tash_Balaguer
      Employee
      July 6, 2026

      Hi ​@Himanshu Mehta 

      Thank you for reaching out! I wanted to let you know that I'm currently checking with our internal team and support resources to get you a confirmed answer.

      I'll follow up as soon as I have more details.

      T
      Employee
      Tash_Balaguer
      Employee
      July 6, 2026

      Hi ​@Himanshu Mehta 

      The 5-wallboard limit per account is a system-enforced cap in Zoom Phone’s Wallboard Management feature. This limit applies regardless of the number of Power Pack (now called Customer Engagement Pack / CEP) licenses the customer holds.

      Hope this helps!

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