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May 19, 2026
Question

AI Companion - Update?

  • May 19, 2026
  • 0 replies
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Hello everyone,

I’m having an issue with Zoom AI Companion.

I already have a Zoom Workplace Pro account, and according to the plan details, AI Companion should be included. However, whenever I try to use the feature, Zoom keeps showing a message telling me to upgrade or update my plan in order to access AI Companion.

The confusing part is that I already have the required Pro subscription active.

Has anyone experienced the same issue or knows what could be causing this?
Do I need to enable AI Companion somewhere separately, or are there any additional requirements?

Thanks in advance!