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Has anyone been able to actually reach a human for support? The virtual agent gave me a ‘supervisor’ which sounds like a fake title given out and then that person gave me an email that bounces back email. I can see why they are loosing customers.

I’m interested in the realistic avatars option for zoom meetings but there is literally zero demos of this online.  https://support.zoom.com/hc/en/article?id=zm_kb&sysparm_article=KB0059415I’m unable to test it myself with my current hardware not meeting the minimum requirement but they also don’t list the type zoom account needed to support it.  does anyone know what account level is required?

When I try to install current version of Zoom I get the attached two errors: 1st error 

I decided to give it a try this afternoon, the new Zoom Meeting Transcript option, to try and capture more of the feeling of the meeting rather than just my own take on it.  My intent had been to have the transcript and compare it with some of the things that I had typed for the Therapeutic Counselling session.  I have reviewed it as a single entity but then looked for how to download this transcript, in case I needed to put on a USB flash drive for Court.  This is where things became a little unstuck.I could not find, anywhere I looked, the link, button, ability to download this “Safe” document.  I could save it but only into my Zoom Documents or Notes.  This doesn’t work for the UK GDPR for keeping Client Notes in one place where they can be kept secure.  All documents are saved to a secure USB Flash Drive and then locked away in a safe.  I can not safely say that the documents can be saved as securely on a cloud.I await the community responses.

I would wish to extend my trial period for webinar to have an experience at least with one event. How do i send a request?Chat zoom virtual assistant was not helpful.Thanks in advance

Hi there i need zoom calling in us and Canada for 2 to 5 users 

I’m writing as a paid Zoom customer and long-time power user to report a regression in window management behavior on Windows that is impacting daily use.Recent Zoom desktop versions appear to have removed or obscured global controls related to window priority and “always on top” behavior. As a result, fullscreen meetings intermittently fail to properly assert z-order, causing the Windows taskbar to appear behind or overlay applications even after exiting Zoom fullscreen. This behavior did not occur in earlier versions.Key issues:No discoverable global setting to control “always on top” or meeting window priority In-meeting controls are inconsistent or unavailable depending on window state Fullscreen behavior does not reliably request exclusive fullscreen from the OS Existing documentation no longer matches the current UIThis feels like a regression rather than a feature change. Clear, global window management options (or a documented replacement) would greatly improve usability for adv

Hello Zoom Community,   I am not a paid customer. Apparently, I can not get technical support if I am not a paid customer. However, I need video recording and transcript for the meeting that was hosted by someone else (I was participant and not an organizer). What are my options to get in touch with Tech Support for this request?   Appreciate your help in advance.

Could use some help. Lord knows the Zoom bot can’t answer tech questions!It would seem Windows (11 Pro) strips DSCP tags from packets. This results in traffic not getting priority like it should for zoom phone, or zoom video. Are others out there seeing this ? Have you instead, opted to manually set the Zoom Phone port range in the Admin panel? Do you suggest this?App Control using the router is NOT an option. That is a subscription service far beyond budgets (it would cost us an entire FT position to try to pay for that for our sites). Small agency, non-profit.  Would love to hear suggestions as this is driving me nuts. Tried so many things to give these packets priority to then discover through Wire Shark the tags were missing entirely. For some further background - this is a mixture of smaller sites. At the most, one location may have 40 people if everyone was on a call at the same moment (highly unlikely, that’s everyone in the building and we’re not phone heavy). Most other sites

How do I remove the participants' name from the video box? I don't name the person's name to show within the recording. I didn't change any settings online, but this started happening after I downloaded an updated Zoom version several days ago. Thank you.

Running Zoom version Version: 7.0.0 (77593) on MacOS Sonoma. I cannot see things in dark mode but Zoom now defaults to dark mode and setting the mode to light using Settings/General and clicking on the light option does not work.I have verified that I have light setting in both the main zoom desktop and in individual meeting settings and it persists in displaying as Dark mode!How do I get it back to readable/viewable in the comfortable light mode?

According to the instructions provided at https://support.zoom.com/hc/en/article?id=zm_kb&sysparm_article=KB0073537, users assigned the Admin role should be able to create a Wallboard using the "Call Queue Analytics / Real-time" source. But the users I assigned as an Admin do not have this source listed. The only source they can see is “Quality of Service”. (However, the user in the Owner role can do this without any problem.)How do I fix this problem so that users inthe Admin role can create Wallboards with the "Call Queue Analytics / Real-time" source?

I work for two companies and need to flip back and forth between zooms, and I can only use the web version of zoom and save to the cloud my recordings.  This is very difficult especially when sharing screens from the web app instead of my desktop workplace.  This is a HUGE failure for me as a user!

After the update, my annotations don’t show correctly. They only show if I’m on the zoom tab. Before, I could open the tab I was sharing and hit the annotate button. Now that doesn’t work. Also, when I share my screen, I can no longer see my student’s video. This only happened after the update. I have been using Zoom for years, but this will greatly effect the efficiency of my tutoring business. I have to continue to switch tabs to zoom in/out and scroll down the page I want to annotate on because the annotation only shows on the zoom tab. 

Hey everyone,I’ve been attending a lot of long Zoom meetings lately, and honestly, it gets hard to stay fully focused after a while 😅I wanted to ask — what are your best tips to stay productive and engaged during long meetings? Do you use notes, turn on camera, take short breaks, or something else?Also, how do you avoid distractions when working from home during these calls?Would love to hear what actually works for you guys 🙌

Is it possible to schedule more than three sessions on the same day within a recurring session webinar?Is this limitation specific to the Zoom Webinars Plus product? My use case involves scheduling four sessions on the same day within the same event. 

After some time I’ve finally decided to try get some traction and attention with Zoom Workplace interface localization with people higher up the ladder at Zoom.But it probably needs you support, to let people at Zoom know how many of you/us are struggling with this problem.👉 Interface localization to many languages either does not exit or is incomplete...If you want to see this change, please like or comment my Linkedin post here:LinkedIn post to Eric Yuan Thank you!

Zoom has started downloading Outlook every time I start a new meeting.  I get a popup every time and have to click NO to sharing confidential information with Microsoft 3 times, and then I have to quit Outlook.  I never installed Outlook.  I have never had Outlook. I don't want Outlook. I have deleted Outlook repeatedly after Zoom re-installed it but Zoom keeps installing it on my computer.  Is there any way to stop Zoom from doing this?

Hi there, I am trying to export the unique join links of registrants in Meetings and Webinars, but i cannot see a way to do it in bulk. I can copy the link one by one, but if the participants are too many, it is very time consuming and tedious to do this. Is there a way to export the unique registrants' join links in bulk?My plan is Zoom Workplace Pro. 

Hello, When I start screen sharing, the annoying floating toolbar appears and obstructs part of my screen.  Worse yet, people watching my presentation see grey boxes.  I know there is an option inside the meeting controls themselves to hide them, but I don't want to have to do this every time.  Is there a way to hide these controls BY DEFAULT? When I share as co-host, it  seems that there is no way of permanently hiding them at all!  Whenever a visitor enters the waiting room, for example, I get a pop-up to that effect, but ALSO the floating meeting controls!  My screen is obscured again. I would like an option to PERMANENTLY hide all of these so that I don't have to hide them manually every time I start sharing.  Also, I would like for them to remain hidden even if I am a co-host;  There are other co-hosts (and, of course, the host themselves) who can manage all the incoming traffic. Thank you.

When I create a meeting, it automatically mutes participants on entry. In CREATE EVENT and clicking on ADVANCED, I see the “Mute participants on entry” default is ON. I never need this to be on. Is there any way to change the default to be off? I can’t find a way, and it’s frustrating to have to remember to uncheck it when scheduling the meeting or having to instruct participants to unmute themselves. Thanks! 

Hi, The computer has zoom app which installed in someone, but perhaps I can not login by the account. Is there tool or command which can remove the previous zoom app clean? Thanks.

How do i remove Fireflies ai transcription bot from my zoom account? I cannot find where it is located.

自社のZoom Rooms運用において、外部組織（取引先等）との連携について質問させてください。【背景・目的】 特定の他社（外部組織）が所有するZoom Roomsと頻繁に会議を行うため、自社のZoom Roomsコントローラーやクライアントの「連絡先」に、相手方のZoom Roomsを登録し、ワンタップで呼び出せるようにしたいと考えています。【現在の認識と課題】 自組織内のZoom Roomsであれば連絡先に表示されますが、外部組織のZoom Rooms（会議室アカウント）をメールアドレスで検索しても「連絡先に追加」が出てきません。 Zoomの仕様上、外部のZoom Roomsを直接連絡先にストックすることは不可能という認識で相違ないでしょうか。 【検討している代替案】 相手の担当者（個人アカウント）を連絡先に登録し、その都度ミーティングに招待する。 共有チャネルを作成し、そこに相手担当者を招待して会議URLを常設する。 【質問】 上記以外に、外部組織のZoom Roomsをあたかも「連絡先」にあるかのように、スムーズに呼び出す（あるいはディレクトリに表示させる）運用上の工夫や設定をご存知の方がいれば、ご教示いただけますでしょうか。何卒よろしくお願いいたします。

Hi everyone,Lately I’ve been experiencing random freezing issues during Zoom meetings on my Windows 11 laptop. The video just stops and the app becomes unresponsive, although audio sometimes keeps playing in the background.I’ve updated Zoom to the latest version and also made sure my system drivers are current. It usually happens about 10–15 minutes into a call, and I have to force quit and rejoin.Is it related to system performance or something with Zoom and Windows 11? Thanks!