Not able to view attendees names during live Webinar

Welcome to the Zoom Community, @RECH12.

I don't see any switches that would disable your ability to see the attendee names during a webinar.  See this Zoom Support article for some related info:

https://support.zoom.com/hc/en/article?id=zm_kb&sysparm_article=KB0063276

Did you click the Attendee tab, and there were just no names? Or was the Attendee tab missing from the Panelist window?  The list will also be empty if you have typed a bunch of characters (usually by accident) into the Filter text box.  Only names matching the entered characters will be seen (partial matches included).

can you send a screenshot of the participants tab?  And what is the issue with Chat?  Is it enabled?  Please send screenshot of the chat settings (...)

https://www.zoom.us/profile/setting?amp_device_id=48682a7c-387d-4820-827d-9698e5a2588d&tab=webinar 

I have the same exact issue when using the Zoom app.  Even though I pay for my Zoom account, I’m forced to use zoom through the browser.  When I use the zoom app and a attendee joins, I can see that they joined because it shows the count of attendees, but they do not show up in the attendee list.  So I’m unable to see who joined and/or unmute them or do anything with them.  Everything is fine when I run a webinar through the browser.  I’ve called support and they told me to contact my IT department like they know anything about how to fix the zoom app.  You can see in the screenshot that there’s one attendee, but they aren’t listed like they should be.