I can't turn off the meeting password. | Community
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Explorer
October 31, 2023
Question

I can't turn off the meeting password.

  • October 31, 2023
  • 5 replies
  • 171 views

I am the owner and admin and the waiting rooms are on. I still can't toggle the meeting password off. And I feel like if have googled every answer and nothing works

5 replies

Community Manager
November 1, 2023

Hi @shemira welcome to the community! Can you please share what exact settings you've enabled/disabled from https://zoom.us/profile/setting 

 

You have the following passcode options of enabling/disabling which maybe affecting your inability to turn off meeting passcode when scheduling a meeting (PMI/Random Generated MeetingID) or starting an instant meeting.

  • Require that all meetings are secured with one security option
  • Require a passcode when scheduling new meetings
  • Require a passcode for instant meetings
  • Require a passcode for Personal Meeting ID (PMI)
Newcomer
September 11, 2024

I am having this same problem, I am the owner and the admin and under Profile Meeting Settings it says "locked by admin" next to the toggle for Meeting Passcodes. 

 

 

Newcomer
May 26, 2026

I am having the same issue. I am ready to cancel this

New Member
July 8, 2026

yup zoom sucks

Ethan Cole
Newcomer
Newcomer
July 8, 2026

Hi ​@shemira 
I hope you are doing well, the reason it won’t toggle is almost always a locked account or group setting site above your meeting level control. sign in at zoom.us.Go to account management >account setting .Find the passcode options under security section and look for a lock icon next to them if, its locked there that’s what’s greying out your toggle.