Hello, @Daryl Wolf! Thanks for the additional info; that helps narrow it down.
In Zoom Workplace, your meeting ID and passcode are changing because you are likely using randomly generated meeting settings instead of your Personal Meeting ID (PMI).
To enable the Personal Meeting ID (PMI) for instant meetings:
- Sign in to the Zoom web portal.
- In the navigation panel, click Profile.
- Click Edit to the far right of Personal Meeting ID.
- Check Use Personal Meeting ID for instant meetings.
- Click Save.
To use your Personal Meeting ID (PMI) for instant meetings:
- Sign in to the Zoom desktop app.
- On the Meetings tab, click the downward arrow beside New Meeting.
- Verify that Use my Personal Meeting ID (PMI) is checked.
Note: Now when you click New Meeting again, the meeting will use your PMI.
To use your Personal Meeting ID (PMI) for scheduled meetings:
- Sign in to the Zoom desktop app.
- On the Meetings tab, click Schedule.
- Under Meeting ID settings, check Personal Meeting ID.
- Continue selecting settings and features to complete scheduling the meeting.
I hope this helps!