Unable to get into a zoom session | Community
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Newcomer
February 15, 2022
Question

Unable to get into a zoom session

  • February 15, 2022
  • 3 replies
  • 33 views

I have been using Silversneakers zoom classes for over a year. Suddenly I can’t get into the zoom sessions. Silversneakers support says the issue is not on their end and that it’s a Zoom issue. I have not been successful in finding help from Zoom. Their support is not helpful abd I can’t seem to get through to a real person either on the phone or in a chat box. Does anyone have any ideas on how I can get this problem fixed? I’m beyond frustrated and desperate for help! Thanks 

    3 replies

    Newcomer
    June 9, 2022

    I have the same problem and can access through copying link and opening with Google or Chrome search.

    Newcomer
    November 2, 2023

    I cannot access zoom classes on silver sneakers after 3 years of doing so.

    New Member
    June 18, 2026

    This is May 2026 and I was able to particpate twice in this class and suddenly I could only watch the class and not participate in the chat or have any microphone or camera function. Also this is not one where you RSVP so there is no link to click on. No meeting ID to enter in Zoom. I called Silver Sneakers Tech support and emailed twice and so far no help.