Zoom Meeting disconnection on specific network | Community
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New Member
July 8, 2026
Question

Zoom Meeting disconnection on specific network

  • July 8, 2026
  • 1 reply
  • 7 views

Hi

My wife's work laptop keeps disconnecting zoom meetings and internet at our house. When not using zoom, the laptop stays connected to the internet. This doesn't happen to her laptop in office or other networks. Wifi connection at our house is very stable and doesn't trouble my work laptop and other devices at all. Has anyone faced such an issue? Or is there any possible solution that we can try? Her IT support at work has checked the laptop and hasn't found any issues since it works in office completely fine.

    1 reply

    ExpertswhoJohn
    Community Super Champion | Customer
    Community Super Champion | Customer
    July 8, 2026

    Hi ​@DushyantLohani 

    it is more likely to be a connection issue at that space. You can test a meeting from the setttings menu.
     

    Zoom needs a continuous connection to feed audio and video, and sometimes a wireless connection will not provide that.
    YouTube may look ok, but it and other platforms can add big streaming delays, whereas Zoom wants to be almost instant.

    All the best

     

    John Drinkwater

    Zoom Community Super Champion

    I am not a Zoom Employee

    https://www.linkedin.com/in/johndrinkwaterlordzoom/

    https://www.youtube.com/@boomwithlordzoom