Webinars: Default to Chat with All | Community
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S
Newcomer
suek1
Newcomer
October 25, 2022
Question

Webinars: Default to Chat with All

  • October 25, 2022
  • 2 replies
  • 9 views

Is it possible in a webinar to have the Chat default be to All?  Right now, it defaults to Hosts and Panelists and attendees need to remember to change to All. We would like this reversed for webinars, the default is Chat comments are visible to all unless Hosts and Panelists is specifically chosen. Our attendees often forget to change the selection and so the discussion is being lost.

    2 replies

    ZoomTestKitchen
    Specialist
    ZoomTestKitchen
    Specialist
    October 26, 2022

    This option can be set in the Zoom Web Portal. I've attached a screenshot to provide some guidance. It's in Settings -> In Meeting (Basic) -> Webinar Chat section.

     
    If you find this information helpful, please click on "Accept as Solution".

    If you have further questions, please reply, we're happy to help.

    S
    Newcomer
    suek1Author
    Newcomer
    October 27, 2022

    Thanks.  This sets the permissions, but it doesn't change the default in the chat.  What I'm looking for, if an attendee clicks on chat, it's already set to send to all participants.  Right now, the default is hosts and panelists and the attendee needs to click the drop down and change to all.  Our attendees keep forgetting to do that, so the messages go only to the host.

      B
      Newcomer
      bearly
      Newcomer
      October 9, 2024

      Hi, did you ever find a solution to this?  sorry for commenting on an old thread, but this is what I am looking for too.  Thank you.

      L
      Newcomer
      larryle
      Newcomer
      March 14, 2025

      They moved it.  It's no longer in "Meeting" and "In Meeting (Basic)".

      It's in Webinar now.  So much easier to find now.

       

      Librarycat
      Community Champion | Customer
      Librarycat
      Community Champion | Customer
      March 16, 2025

      That's actually not the answer as it still doesn't change the default in the chat for the attendees.

      J
      Newcomer
      jerryi
      Newcomer
      July 30, 2025

       It looks like Zoom may have changed the default for chat to "Everyone" instead of "Hosts/Co-Hosts".  I now have the opposite problem.  I would like for the default setting for chat to be "Hosts/Co-Hosts" instead of Everyone.  

       

      Did you find that the default setting is now changed to what you needed ("Everyone")?

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