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My webinar plan ended a few days ago and the 2-day webinar was last week. I’m looking for reports and analytics for the 2 webinars.I cannot access the analytics and reports because the plan ended, but the message on the analytics page says:Your Zoom Webinar 300 will be canceled on Jun 13, 2026. By the date, you can reactivate your webinar licenses. From Jun 13 - Jul 13, you can contact customer support to get existing Webinars' reports. After Jul 13, 2026, you will lose all your account's Webinars' data.However I cannot access any live help, only the AI agent, so cannot request the analytics and reports. How can I request the reports from a live agent to send me the reports and analytics?Thanks
I am using Webinar and want to disable the raise hand feature (no one else can raise hand) but to keep the hands raised until the Host puts the hand down. It used to be a “workaround” but isn’t working. I manage public meetings and this is a feature that makes Zoom unusable for our city council meetings.
Hello everyone.I have two important questions regarding the creation of my event.Is the registration landing page SEO friendly on google? and Can I create a SEA campaign easiest 1-2 week beforeI have a domain name that will redirect to the registration landing page. If I insert UTMs in my link for tracking, will this tracking be lost when the site changes url?for example : domainwww.miaouwouf.comLanding pagewww.zoom.com/miaouwouf-events/registration I have to create 3 linkswww.miaouwouf.com?utm_campaign=&utm_source=press&utm_medium=Display&utm_content=bannerwww.miaouwouf.com?utm_campaign=&utm_source=linkedin&utm_medium=Organic&utm_content=postwww.miaouwouf.com?utm_campaign=&utm_source=facebook&utm_medium=QR Code&utm_content=flyer or do I create 3 bitly links (for example) that redirect to each link with the UTMs that end on the registration page?
A brand new feature on Zoom Contact Center & one that will save your agents time & effort - Message Parking for digital messaging.Check out the short demo video on Youtube:
I was the host of a webinar where the Interpretation feature was enabled for Spanish. One of my colleagues was recording the session locally on her computer (not to the cloud) while listening to the Spanish interpretation channel as a guest participant.During the webinar, there was an issue related to the VPN connection on her work computer. Although she remained in the session, the local recording stopped unexpectedly. Once she noticed the issue, she manually started the recording again.Unfortunately, only the second part of the recording was saved, and we appear to have lost approximately one hour from the beginning of the webinar.We would like to know whether there is any way to recover the missing portion of the local recording. Is it possible that temporary recording files were created and could still be recovered, or are there any troubleshooting steps you would recommend?
Hey community, I'm an online music teacher and I conduct all my practical classes via Zoom meetings. Recently, my students have started complaining that the background tracks I play from Spotify sound very muffled and low-quality due to Zoom's audio compression on Android. On top of that, sudden loud ads during a live lesson are becoming highly embarrassing for me as a professional. Since I use an Android phone for my setup, is there any way to bypass this compression and stream crisp, ad-free music? Are there any specific app modifications or configurations that fellow musicians use here? I am currently trying to troubleshoot this using some audio optimization guides from Soundify but any direct workaround for Android would be a lifesaver.Thanks in advance!
Hi there, The passcode for the recording I'm trying to access is not working. Please help!
I hosted a Zoom meeting this past Saturday (6/6/26). The meeting time was scheduled for 1.5 hours. Zoom shut me off at 40 minutes. I have been assured that our account is current. Why did it limit me to 40 mimutes?
Hi Community, How can I create a subdomain like this? https://emerynetworks-co-uk.zoom.us/ Thank you for your support.
Zoom support says there is no way to bulk download. The pointed me a a gdrive integration but that would only be for new reocordings. I've got about 4000 recordings on the system.. no way to get them without spending a week pulling them one by one it seems? bulk deleting works, but not downloading. this feels like Zoom is trying to lock us in by limiting usability. finding they limit this has really got me reevaluating using them going forward. i have seen some people publish workarounds but they are all for getting specific files .. anyone have any tricks for dumping 4k files and 4tb of data out of zoom recordings?
Can i use zoom slides like a whiteboard in my class?I want to have my spanish lesson slides, then make notes with a stylus on my tablet like a whiteboard writing on top of each slide and everyone see what I am writing live and hear what in saying. Then go th the next slide and do it again.I'm using a nice android tablet and stylus,I have all my slides for class already made, but I'm not sure what to do next. Please help..
I just set up a scheduled meeting on YouTube and i want to use custom live streaming, there is no problem at the very first time, but when i want to stream a new scheduled meeting, in the zoom app, i cannot set up new custom live streaming datas, because it wants to stream automatically with the settings before. How can i reset it?
He realizado dos grabaciones hoy y ayer y al intentar descargarlas aparece "No se ha podido cargar el vídeo debido a un fallo de red o del servidor o porque el formato es incompatible." y no se descarga, la información indica que existen porque tiene un peso de 3 GB pero no hay forma de descargarlo, no se descarga nada, ni el video, ni el audio ni el TXT del chat, aparece un error "This XML file does not appear to have any style information associated with it. The document tree is shown below."
Please help me connect to the Belen meeting
Hello,I am using Zoom version 6.5.8 on Ubuntu 24.04 with a Dell Latitude laptop. My integrated webcam appears rotated (sideways) only in Zoom meetings, but works with correct orientation in other apps like Cheese or Google Meets. It appears that on Linux, zoom does not have a video rotate option? Is this bug already acknowledged by zoom? Are there any workarounds, while they fix it?
I recorded two zoom meetings (6hours & 3 hours) on my desktop. Both of the video seemed being recorded smoothly, but when I opened the mp4 video, both of them don't show the screen. I can hear the voice, but I cannot see anything. The screen is all black. Is there anyone who knows the reason and how to fix this? Thank you.
ZOOM PAPERThese are ZOOM support articles and blogs related to Zoom Paper as of June 13, 2026:Zoom Paper SupportYour Guide to Zoom Paper | AI-First Document Editor | ZoomZoom Paper: Online Document Editor | ZoomGetting started with Zoom PaperEnabling or disabling Zoom PaperUsing Zoom PaperUsing Zoom Paper keyboard shortcutsRelease notes for Zoom PaperUsing Zoom Paper during a meetingZoom Paper user permission typesManaging Zoom Paper default access permissionsEnabling or disabling Paper content generation and revision with AI CompanionEnabling or disabling downloading attachments from the Paper UIManaging Zoom Paper as an administratorUsing Zoom Paper content generation and revision with AI CompanionZoom launches AI Productivity Suite, built around conversations, to turn meetings into deliverables | Zoom - ZoomZoom AI Productivity Suite: Turn Meetings Into Work
I hosted a meeting today and tried to record it to my computer, but the only only option was to the cloud. I have a Workplace Basic account. I’ve recorded sessions to my computer before. In my Settings it shows recording available to my computer. I tried retrieving my recording from the cloud but I have to upgrade my plan to Pro to access it. This is a Catch 22. I really need this recording since I paid over $100 for the session. How can I get it?
"Pourquoi mon enregistrement local conserve-t-il une colonne noire d'environ 20 % avec mon nom alors que la vidéo est coupée et que l'option 'Placez la vidéo à côté de l'écran partagé dans l'enregistrement' est décochée ?"
मेरा आईडी क्या है और पासवर्ड क्या है 5 धंटे से कर रहा हु पर कुछ भी मालूम नहीं हो का। अछा बेवकुफ बन गया मै।
We created a webinar in Webinars Plus. On the registration page it is displaying our “event organizer” details which includes our company name, address and phone number. Previously I was told that this was required to display in order to enable attendees from India to join my event. I unchecked the box agreeing that I was to enable attendees from India to join my event. Previously this would hide the event organizer details, but now it’s not. Has anyone taken the steps successfully hide the event organizer info?
I can't get AI Meeting Summary to work with my Zoom meetings. The Meeting Summary and/or AI Companion icon never appears.Our license is for Zoom Workplace Business and I have confirmed that AI Companion is included in this license. I have triedturning on and off Meeting Summary automatically in settings. I have tried this with Scheduled meetings and with impromptu meetingsWhile creating a scheduled meeting, under the options section, I do not have a Meeting Summary optionI have tried turning on every AI Companion option availableI have tried creating completely new meetings after every change to test. All my tests are in the most up to date Zoom Workplace app (version 6.2.3)Any help is greatly appreciated. Thank you,Cody
Hi everyone! 👋We’ve noticed that during Zoom meetings, the participant filmstrip shrinks when someone starts sharing their screen, even though we set it larger initially. It sometimes resets again if another participant shares.Is there a way to lock the participant video size throughout the meeting or recording so it doesn’t shrink unexpectedly?Would love to hear how others handle this layout issue, especially for recorded sessions.
회의를 진행하였고 자동으로 녹화를 하였으면 회의가 끝나기전에 저장하겠냐고 물어야 정상 아닌가요? 회의 진행한건 나와있는데 녹화가 안되어있는데 이거는 파일을 받을 수 있는거 아닌가요?zoom 측의 문제가 있다고 봅니다
I allowed all the permits to screen sharing, but a massage says: You have restricted sharing in this presentation.Any solutions?
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