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Hello,I'm having an issue with a local Zoom recording that I cannot convert.The meeting was recorded locally and I heard both the "Recording in progress" and "Recording stopped" voice prompts. After stopping the recording, the meeting remained open for about 5 more minutes before it automatically ended because the session expired. Zoom was not closed manually, my computer did not crash, and there was no power outage.The recording folder contains:double_click_to_convert_01.zoom (327 MB) double_click_to_convert_02.zoom (1.5 MB) recording.conf zoomver.tagWhen I double-click double_click_to_convert_01.zoom, nothing happens. Zoom does not start the conversion and does not display any error message.Here is what I have already tried:Reinstalled the latest version of Zoom. Ran Zoom as Administrator. Opened the .zoom file while Zoom was already running. Tried opening the recording on a different Windows computer with Zoom installed. Verified that the recording folder contains all the original f

Hi all,New Samsung Tab S11 Ultra (Android).  Just installed Zoom Workplace from the Playstore.Did the Zoom test to check audio and video.Video seems ok.  I can see myself.  Unable to test audio.  I logged into an upcoming meeting and got to the waiting room.I see the video window and I get 2 icons below it, one for video and one for the mic.  I can turn those on and off.I do not get any way to actually test the audio.  I Watched several videos on this and they all show an additional icon/button for audio settings or testing.  I do not have this.I also do not have any test options in settings.In Zoom, audio/mic is set to WIFI.  Only other choices are phone or off.Am I missing something here or has the latest version of Zoom changed from what I see in the various videos?Thanks for any suggestions on this.

Hi - for the first time ever, a summary of a meeting in my personal room is not accessible - even three hours later. I am logged in and identified via my organisation and obviously I am the host. Please advise.

QuestionCan I record a video with my script on my PC to read and only record myself speaking, not the note on the screen?  In other words record what the camera is seeing, not what's on the screen.I hope this makes sense.

A lot of our team uses reactions (emojis) as confirmation or acknowledgement of something sent in a team chat message (both direct messages and channels). However, I have not found a notification option when reactions are used on messages within team chat...not meetings. Is there a way to do this to keep us from having to go back in and check on things manually?

Solved

 Zoom Scheduler booking redirect shows external-site phishing warning pop-up; user wants ability to whitelist verified domains for seamless redirect to custom Thank You page.Hi Zoom Team,I am writing to share feedback regarding the redirect process in Zoom Scheduler.Currently, when a user completes a booking, they are interrupted by a pop-up window warning them about being redirected to an external website.This window includes a "Report phishing" button and a security warning that forces users to manually click "Open link" to reach my custom "Thank You" page. This creates unnecessary friction in the booking process for two main reasons:User Confusion: Clients are often unsure if the redirect is safe or if they have encountered a security issue, given the "Report phishing" terminology. Loss of Data: Many users hesitate to click "Open link," causing them to close the tab before reaching my custom confirmation page, which contains essential instructions for their sessions. I have already

I am not finding an option to enable polls and quizzes in my meeting's basic settings. Do you have any idea how to enable this?

My meetings suddenly started requiring passcodes, and I noticed that at the user level, the setting says "Locked by admin." On the account level I saw a message stating that I need to have at least one security feature, including a Waiting Room. So, I turned on the Waiting Room, but am still unable to turn off the requirement for Meeting Passcode, at the admin level. Here is a screenshot.

Hi, I wanted to ask the community about Translated Captions. Our company works with a global audience and we have an Enterprise account. I can't figure out why the Translated Captions option is not in our portal. The first picture is what we see and the second picture is what we want to see (with the option to enable the feature) . If anyone can assist that would be great. Thanks.           

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I am a Zoom Webinars Plus user (formerly Zoom Sessions).  I have a colleague from another organization (with their own account) who is setting up a Zoom Webinar (not plus) that my members are also invited to attend.  Is there a way for her to be able to add me as an alternative host only her webinar?  I wanted to help her with some of the branding details etc.  I don’t need/want access to their Zoom account administration. 

Hello,I'm on the free plan. Up until a few days ago, my meetings (using personal meeting room) never involved passcodes, and that's the way I liked it. I did always use a waiting room and admit participants.For some reason something changed ~ Jan 16th. I am the only member, and I'm the owner (all privileges), and even though my waiting room is enabled (and locked for all users) I cannot disable the passcode, its grayed out. I tried toggling the waiting room... no luck.I've done some searching on this platform, and maybe its that the basic tier MUST have a passcode at all times (even when the Zoom text says you only need ONE of waiting rooms, passcodes, or authenticated users)? Not sure this is true, and that didn't seem necessary 2 days ago.Comments? any advice? I'm stuck because I'm on the free tier.  

hi-I want to see the meeting attendees in my meeting summary and I do not think this is possible.  its important to see who came to a meeting and who didnt.  is there any way to do this?

Does anyone know how to change voicemail greeting on an iPhone and whether it can be done through the app or Safari. Thank you, James

We run a weekly webinar and I often see participants joining VERY early.  Is it possible to see the names of the participants in the Waiting Room?  I currently only see the number of people in the waiting room, but not who they are. We are running the latest version of the Zoom Workplace app on our PCs and our webinars are setup without registration, in case that makes a different. When I search Zoom support, I get conflicting information.  Thank you.

I wants  to disable AI note takee

With the new Survey & Polls Central Library my team is struggling. Since there is no way to assign polls to meetings now they must see every poll they created in a meeting and try to sort through them to find the specific polls they need for a meeting. Some of my team members host multiple events a day every day and having to sort through the library to find the polls they need specifically is becoming an issue. Is there any plans to mark polls to not show up in all meetings or assign polls to specific meetings so that they don't need to sift through every poll they need going forward?

This morning several users reported being unable to join Teams Meeting from the Zoom Rooms. We’ve tested since this morning and the majority of the Zoom Rooms can no longer access Teams Meeting with a single room being the outlier. We’ve drawn no direct correlation to why that one still works and the others are not working as they all have the same settings across the board (Profile / Interop Settings / Subnet / Network). We have tested Direct Join (via calendar invite with Microsoft teams links formatted correctly so it appears on the Zoom Controller) and Manual Entry and they behave exactly the same: click or enter and it whirs for a few seconds than drops without an error message. We’re aware that this was escalated into a known issue and resolved on March 6th in the Zoom Status but we weren’t having issues on that day and we’re seeing them only pop up today. To cover all the normal troubleshooting steps here’s what we’ve done: Area Troubleshooting Step Your Status Notes Cale

HelloSo i was wondering, if there is a online french meeting for kids of the age 10-18 or something.And meaning by that, i mean like where you can learn the language French.if there is would you introduce me to that :)

How can we enable the outbound call to these countries:Cook Islands, Papua New Guinea, Samoa, Solomon Islands, VanuatuScope: Apply to our multiple Zoom Phone site. We are currently unable to create a support ticket through the Zoom Support Portal, whereas this option was available previously. We have also attempted to seek assistance via the Zoom Virtual Assistant and phone support, but both channels appear to be AI-based and have not been able to resolve our issue.Could you please advise on how we can raise a support case or connect with a support representative? 

I have made recordings of two meetings. When the meetings ended, I received a message from Zoom that they were being transposed to mp4 audio files. I can't find these recordings in My Recordings in my account. How do I find them? 

 That the transcript is downloadable in the Zoom Workplace client under Recordings and Transcripts even when the recording is local The specific ask: an API endpoint (or extension to existing endpoints) to download those meeting transcripts when no cloud recording exists Your auth model (Server-to-Server OAuth) and the endpoints you tried (/users/{user}/recordings, /meetings/{meetingId}/recordings) and their responses (200 empty / 404We store our recordings on our network to be shared with the larger teams that do not have Zoom accounts and would like to be able to download the associated transcripts and summaries that are available through the user front end via the API that you can do with Zoom Phone. Here is the information from the chat bot that says it is currently not possible via the API. Zoom’s Meetings recording/transcript APIs only surface cloud recordings (and their associated transcript files). Local recordings (saved to the host’s computer and then uploaded to Google Drive

I take part in a weekly zoom meeting hosted by another person.  The first meeting of the year was January 11th.  When I tuned in to the meeting, I could see everyone else, but my square was black.  They could not see me either. (The video was definitely turned on).  We could all hear each other, so I was able to participate, but it's not as nice as being able to see each other.  After the meeting on the 11th, I looked up ideas of what could be wrong on the zoom website.  I have tried re-booting the computer and checked to make sure my computer camera is working (it is).  I do not think we have a security system running on the computer that could be blocking this.  We actually hosted a (one time) zoom meeting on December 28 to celebrate Christmas long distance with someone, and our zoom video worked perfectly then, just 2 weeks earlier.  The zoom meeting I attend met again on January 18.  I tuned in, and again, my screen square was black

My wish is to connect my Calendly scheduling calendar to Zoom in a way that when my students sign up for their future session and select the "Zoom option" they will connect using my already existing Personal Meeting Code.  Not a different code each time.  Thank you.