Cisco ATA 192 sub parameters not supported | Community
Skip to main content
sparrow
Community Super Champion | Customer
Community Super Champion | Customer
August 27, 2026

Cisco ATA 192 sub parameters not supported

  • August 27, 2026
  • 3 replies
  • 76 views

Sharing encase someone has an interest in using the Cisco ATA’s with Zoom phone. I’ve had issues with pushing certain parameters from my Zoom template to the Cisco ATA MPP 191/192. Working with both CiscoTAC and Zoom, Zoom engineering confirmed they do not currently support sub parameters. However, primary parameters are not an issue. 

Sub parameters would be in this format below which encompasses everything in between the header parameter <web management> & closing </web management> and if your familiar with configuring parameters for the Cisco ATA 191/192 MPP, you’ll quickly figure out, Zoom doesn’t follow the standard XML structure as documented by Cisco. This is probably why the Cisco ATA does not render what is being sent because the format is foreign. I am waiting on Zoom engineering to provide on a fix/update which looks to be Q4 of this year. You can still unbox and configure the ATA manually, but if you have a mass amount to deploy, good luck. 

<Web_Management>
<Admin_Access>1</Admin_Access>
<Web_Utility_Access_HTTP>0</Web_Utility_Access_HTTP>
<Web_Utility_Access_HTTPS>1</Web_Utility_Access_HTTPS>
<Web_Remote_Management>0</Web_Remote_Management>
<Remote_Web_Utility_Access>0</Remote_Web_Utility_Access>
<Web_Remote_Upgrade>0</Web_Remote_Upgrade>
<Allowed_Remote_IP_Type>1</Allowed_Remote_IP_Type>
<Allowed_Remote_IP_Address>0.0.0.0 0</Allowed_Remote_IP_Address>
<Remote_Management_Port>443</Remote_Management_Port>
</Web_Management>

3 replies

Eliot
Community Super Champion | Partner
Community Super Champion | Partner
September 1, 2026

hi ​@sparrow 

 

I noticed that these Cisco ATAs appear to be End-of-Sale and End-of-Life.  Does Cisco offer current ATAs?

Even though these Cisco ATA appear to the EOS and EOL, they seem to be supported by Cisco with recent firmware updates.

Have you considered other Zoom certified ATAs such as Audiocodes, Grandstream, and Poly?

 

thanks,  eliot

sparrow
Community Super Champion | Customer
sparrowAuthor
Community Super Champion | Customer
September 1, 2026

@Eliot that is incorrect. The Cisco ATA 192 MPP’s are not end of sale or end of life. You don’t walk away from something that is still certified and supported by the manufacturer. 

Eliot
Community Super Champion | Partner
Community Super Champion | Partner
September 1, 2026

hi ​@sparrow 

i stand corrected.

 

thanks,  eliot