How Can I Purchase the Concurrent Meetings Add-On for 4 Simultaneous Meetings? | Community
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New Member
September 1, 2026
Question

How Can I Purchase the Concurrent Meetings Add-On for 4 Simultaneous Meetings?

  • September 1, 2026
  • 1 reply
  • 14 views

Hi everyone,

I’m looking for some guidance from anyone who has successfully purchased or activated Zoom’s Concurrent Meetings add-on.

We run an educational business and currently use Zoom for multiple classes. Our requirement is quite simple:

  • We want one centralized/coordinator account
  • We need approximately 4 meetings to run simultaneously
  • Each meeting usually has only 2–3 participants, so we do not need increased participant capacity
  • Ideally, the coordinator should be able to manage the meetings centrally rather than purchasing separate Zoom accounts for every teacher

I understand that Zoom offers Concurrent Meeting Basic and Concurrent Meeting Plus options, but these appear to be customized/sales-assisted plans and cannot simply be purchased through the normal billing portal.

I have already tried contacting Zoom Support, but I’m having difficulty reaching the right Sales representative who can provide the pricing and activate this service.

Has anyone here purchased the Concurrent Meetings add-on before?

If yes, could you please guide me on:

  1. How did you reach the correct Zoom Sales/account manager?
  2. How did you purchase or activate the Concurrent Meetings add-on?
  3. Is there a specific Sales contact or process I should follow?

I’m ready to upgrade, I just need help reaching the right team and understanding the purchasing process.

Thank you!

1 reply

Employee
September 1, 2026

Hi ​@saryu thakur - Welcome to the Zoom Community. 

Below are my recommendations on how you can contact our Sales team.

  1. Go directly to the Zoom Sales contact form at zoom.us/contactsales — this routes you to our Sales team directly.
  2. If you have an existing paid plan, log into your Zoom portal (zoom.com) and look for the "Contact Sales" option. (i think existing customers might get faster routing this way). It’s located on the top right hand corner. Please see sample screenshots below:

Old Zoom Web Portal Experience: 

 

Zoom Web Portal New Experience: (Clicked on the Waffle Icon > Discover More Products > Contact Sales

Hope this helps get you there quickly.