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A new “overlays” feature is now available in Zoom Events. See the video in this LinkedIn post for a quick 6-minute tour of setting up an overlay in the editor and using it live in the webinar!https://www.linkedin.com/posts/rayharwood_introducing-on-screen-overlays-for-zoom-webinars-activity-7480343838591700992-E9Nw?utm_source=zoomcommunityevents&utm_medium=member_desktop&rcm=ACoAAACNgXUBluCECQkbPe6mTcMLXXLh7na7u68 Ray Harwood - Zoom Community Super Champion, Zoom MVPEvent Producer at GoodClixContact me on LinkedIn: https://Linkedin.com/in/RayHarwood Community Champions are volunteers and have no access to customer data. I am not a Zoom employee.

Hi, When someone share pptx to me by zoom, why the ppt file saved no extention type? I need to manually choose ppt app to open it.. Thanks.

the meeting zoom assets not sent to all the scheduled zoom meeting participants 

My apologies in advance — we’re in the middle of switching over to Zoom Rooms company‑wide, and I’m still climbing the learning curve.I set up the first office yesterday and the core setup works, but I’m running into one issue: the controller/room doesn’t seem to be allowed into Google Meet calls.  The host has to allow the room in, which we don’t want..I’ve read up on interoperability and everything appears to be enabled. I even generated the token in Google… I just have no idea where that token is supposed to go. Has anyone seen this before or have ideas?

How to enable sms 

Hello everyone,I’m having an issue with Zoom AI Companion.I already have a Zoom Workplace Pro account, and according to the plan details, AI Companion should be included. However, whenever I try to use the feature, Zoom keeps showing a message telling me to upgrade or update my plan in order to access AI Companion.The confusing part is that I already have the required Pro subscription active.Has anyone experienced the same issue or knows what could be causing this?Do I need to enable AI Companion somewhere separately, or are there any additional requirements?Thanks in advance!

We recently hosted an Office Hours conversation around the things we wish we knew before starting with Zoom Events.It was a fun conversation with a ton of great content and feedback from the Zoom Events user community! Wanted to drop the key takeaways here, or feel free to register and watch the session. 1. License Settings Shape Everything — Audit Early and OftenYour license holder's web portal settings directly control event functionality — even when hosting through the events portal. Critical toggles like co-host permissions, screen sharing, Q&A, and recording options must be reviewed before launch. Many teams discover these limitations mid-event, forcing rushed fixes during rehearsals or live sessions. Kelly Carvalho's advice: audit your account settings (meeting, webinar, and recording) at the user level before your first event to ensure your production capabilities match your vision.2. Authentication Is Your Access Control Strategy — Not Just a ToggleAuthentication controls w

Hi everyone,I'm running into an issue with Zoom meeting transcripts and was wondering if anyone else has experienced the same thing.During my meetings, I use breakout rooms, and participants spend a good amount of time discussing topics there. After the meeting ends, I receive the meeting transcript, but it only includes the conversation from the main room. None of the discussions that happened inside the breakout rooms appear in the transcript.I was expecting the breakout room conversations to be included as well, especially since those discussions are an important part of the meeting.Has anyone found a way to capture or generate transcripts for breakout rooms? Is there a setting I might be missing, or is this simply not supported by Zoom at the moment?I'd really appreciate any clarification or suggestions from anyone who has dealt with this.Thanks in advance!

Wie kann ich den Warteraum bearbeiten?Im Web über Einstellugnen/Sicherheit... WarteraumAktivierung möglich, jedoch keine Bearbeitungsmöglichkeit. Wo kann ich das einstellen?

Many students spend part of their summer vacation taking online classes, skill-building courses, or educational workshops to stay productive and avoid falling behind academically. Some use the break to strengthen subjects they find challenging, while others explore new interests before the school year begins.As the back-to-school season approaches, do you think online learning during vacations helps students transition more smoothly into their academic routines? Have online classes improved your child's confidence, study habits, or readiness for the new school year? I was recently looking at back-to-school resources and student essentials on ReeCoupons and noticed how many families are already preparing for the upcoming term.What has been your experience with online classes during school vacations? Do you recommend them, or do students benefit more from taking a complete break?

Hi,I’m experiencing an intermittent issue with Zoom screen sharing on my MacBook Air M2 (Tahoe)During a meeting, when I click Share Screen, I can initially see all the individual application windows (such as Chrome, Foxit PDF, Finder, etc.) and I’m able to share a specific window without any problem.However, after a few minutes in the same meeting, when I try to share my screen again, those individual application windows suddenly disappear from the Share Screen selection. The only available options are Entire Screen and a few other items (for example, Sticky Notes), while applications like Chrome, Foxit PDF, and Finder are no longer listed.This issue only happens sometimes and is not consistent. Since the window-sharing option works at the beginning of the meeting, I don’t think it’s a Screen Recording permission issue.My setup:MacBook Air M2 Latest version of Zoom (I have already uninstalled and reinstalled Zoom) Using the Zoom desktop app (not the browser version) macOS TahoeThings I

I am running mx linux 23 with zoom 7.1. No problem until I updated to this version. Then I get a line in the middle of the screen every time I open Workspace and I am unable to make it disappear. This is a screenshot trying to access the test meeting. The “Type or paste link “ box DOES NOT disappear. 

Sometimes, I use a VPN when I use Zoom. This VPN chooses a server in another country. However, I don't use the VPN at all times.This means that sometimes I use my login credentials while being in my country and other times in another country.  Could this make Zoom think I am breaking the license terms of point "1.2 Prohibition on Sharing"? Because I think it may feel like I have connected from different places, with two different IPs. I know people can travel, and you are in the same situation, but sometimes I forget to activate the VPN, and I connect to Zoom just 5 minutes after I realise I didn't activate the VPN. When I activate it, I am suddenly in another country in 5 minutes. I guess Zoom can differentiate one situation from another, but I want to avoid surprises.

Hi, I am running a MacBook Pro on Sonoma 14.6.1I have gone to the Download Centre and downloaded the standard Zoom meetings app which all installed fine. Next, I went to the Launchpad and clicked on the Zoom app, but I get a pop up message reading as follows:-"You can't open the application "zoom.us" because this application is not supported on this Mac". So if it is not supported, why did it download with no error messages !!?? please advise

Hello Zoom Community, We are currently deploying Zoom Workplace 7.1.0 across our Windows 11 enterprise environment and have identified an issue reported by Microsoft Defender Vulnerability Management.Microsoft Defender is detecting the bundled OpenSSL libraries within the Zoom installation as vulnerable:libcrypto-3-zm.dll – Version 3.4.4.0 libssl-3-zm.dll – Version 3.4.4.0These files are located under: C:\Users\<username>\AppData\Roaming\Zoom\bin\ As a result, Microsoft Defender is generating an "Update owning apps: vulnerable OpenSSL libraries detected" recommendation and associating these files with multiple OpenSSL CVEs (including CVE-2026-28387 and additional OpenSSL vulnerabilities).This currently affects all of our deployed Zoom clients. Could you please advise:Are these vulnerabilities acknowledged by Zoom for Zoom Workplace 7.1.0? Is Zoom planning to update the bundled OpenSSL libraries to a version that addresses these CVEs (for example, OpenSSL 3.4.5 or later)? Is there

where or how do I access my clipboard?

Hello Zoom Support Team,I am a Ukrainian citizen currently displaced and temporarily residing in Poland due to the ongoing war. I use Zoom to organize and host meetings for working online with students from Ukraine. Since my IP address is currently Polish, the automatic 40-minute limit waiver for Ukraine does not apply to my account.Could you please review my situation and consider temporarily removing the 40-minute restriction for my account as an exception?Thank you for your understanding and support!

For several weeks now when acting as host on a family zoom meeting when I get the 10 minute warning notice which appears in the centre of my screen, if I click the ‘X’ to close the notice the session is ended. This is a nonsense and didn’t used to happen. What is the issue?

Hi, I own a small dog training business and I have a website wherein people can email me. I offer a free in-home consultation to dog guardians who live within a particular boundary in my area. In the last week and a half, two different people have emailed me, asking for a Zoom consultation to evaluate their dogs for training. Both emails were worded similarly and didn’t mention their dogs’ names, breeds or ages. Each time I clicked on the links they sent, I could never get connected. The second person who wanted a Zoom consultation sent me a link in which I tried for hours to get connected. I finally looked up the link and it secretly installs surveillance software on a laptop or desktop computer. I’m relieved that my laptop didn’t connect using the link because I would have unknowlingly allowed someone to spy on me.Has anyone else experienced this? How did you resolve it? Thank you in advance.​​​

Is there a way to extract the meetings of all the hosts in a multihost booking page? This to see in one file, which meetings were booked with whom?

When I log into Zoom, I can see everyone.  This morning I could see everyone but couldn’t hear them.  They could see me but couldn’t hear me.  I logged back out and back in and then they could hear me, I could see and hear them, they couldn’t see me.  I checked both the camera and microphone and both were working.  I have external speakers and checked them, and they were working.  I logged out and logged back in and set a meeting for my friend who lives up the road from me.  Same thing; she could see and hear me; I could see her, couldn’t hear her.  Not sure what to do.

Hi, I have a whiteboard where we’d like to use the polling feature in a workshop. I have a Zoom workplace account through my company, and myself and a colleague are ‘editors’ on the board. We want to allow workshop participants to view the board and partcipate in voting/polls in the whiteboard. Can I share the ‘view only’ link in the meeting chat, will they still be able to vote? I don’t want to give everyone edit permission as I don’t want every participant to be able to move objects around on the board. Thanks.  

Hi All,I'm unable to add more than five wallboards, even with the Power Pack license on Zoom.Is there a way to increase this limit or unlock the ability to add more than five wallboards?  

AI Companion NOT making TranscriptsAI Companion is installed, all buttons turned on, activeYesterday I recorded four different meetings. I turned on AI Companion and I turned off AI Companion each time.It is within the 24 hour window. Recording and Transcripts / Transcripts -> Nothing in Transcripts. Zero. "No results"Where are my transcripts? How can I access them?  Thanks. 

I’m trying to improve the audio quality in my Zoom meetings, especially when multiple people are speaking at once. Does anyone have tips or recommended settings to reduce background noise and make voices clearer?Thanks in advance!