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I'm experiencing a critical issue with Zoom AI Meeting Summary emails and need urgent help.The Problem:I was receiving AI Meeting Summary emails regularly until 11 June 2026After that date, the automated summary emails completely stopped arriving. I didn’t change anything.Have just had very frustrating sessions with the web bot ‘helper’ which yielded nothing although test zooms and suddenly they’re working again?Urgent Need:I specifically need the AI summary assets from a meeting held on 21 August 2026:Questions:Where can I retrieve the missing AI summary from the 21 August meeting?Why did the automated emails stop after 11 June when they had been working correctly before? Would really appreciate any info / wisdom to find these assets.Thanks .Ros

For municipal compliance reasons, it is imperative that we configure the data residency of our call recordings to remain on Canadian servers.However, I am unable to locate the option to select the data location (such as Communications Content data storage or Recordings and content location).Here are the checks I have already performed on my end: In Account Management > Account Profile, the option does not appear (please see the attached screenshot). In Settings > Zoom Phone, the Data & Storage section is also missing from my interface. In our Call Queues settings, the option is not visible either. Could you please clarify the following points: Does our current license type restrict access to selecting the data location for call recordings? Is this a backend setting (Feature Flag) that needs to be enabled on your end for our tenant? Thank you in advance for your prompt assistance in helping us finalize our deployment in full compliance.Best regards,

Is it possible to replace the video with a static picture?  Can the virtual background serve this purpose if the video is disabled?

I am experiencing the same issue. The Meeting Tab is completely missing in the updated Zoom app. This entire functionality has disappeared, and it is extremely frustrating.@Zoom – Please address and fix this issue immediately. Without access to the Meeting Tab, I am unable to view or manage my saved meetings, which makes the app practically unusable for me.Kindly treat this as a priority and restore the missing functionality as soon as possible.

Can you upgrade a Zoom Large Meeting during a live meeting?For example, if I start with capacity for 500 people and more people try to join, can I upgrade to 1,000 while the meeting is still running, without ending the meeting, signing out, or changing the existing Zoom link?Would love to hear from anyone who has actually done this.

I am located in Chicago, IL and I have a meeting set for people located in West Virginia to call into. However, there is no number listed for their location. The closest to them is the Washington DC phone number. Does anyone have an info on this? 

Hello Everyone:I've tried customizing the waiting room but users keep seeing the default zoom screen when they log on.I tested the various options - logo, image, etc. and successfully saved but it's not displaying on the users end. Also restarted the laptop to see if that would help, but it didn't. Signed out of Zoom settings as well, but that did not help either. Everything else I change has taken effect except the waiting room customization.*Pro licenseIs anyone able to assist?

Help me  get into my meeting its in 5 minutes 

I am 73 yo and not very tech savvy at all.  I have been a ZOOM user for a number of years - since COVID actually and it has always been easy for me to use its basic functions.  Recently I have somehow gotten into a scenario with Google Workspace I think that now my Zoom meetings are not responding the same way when I want to share a file on my computer ....etc..I am not savvy enough to figure out what I have done or how to fix it?  I use to just minimize a file I wanted to share on my laptop….tap the Share button inside a meeting ….. it pulled up a panel of things minimized and I selected what I wanted to Share and it would appear on the screen for the attendees to see ….. now I am getting into messages about “reclaiming the host” ...etc.. that I have never seen before and I cannot just use it like I was …..

Is there some way to pin a message in the chat so whenever someone joins late, they'll be able to see a pinned message in chat no matter how far up or down they scroll? If this isn't a feature, this really should have been implemented a while back. If it is an option, I am apparently oblivious to it. Any help would be appreciated! TIA!

Hi, I’ve been having this issue with my mouse cursor for a month. It started happening after I updated my Windows version to Windows 11, but I’m not sure whether these events are connected or not. When I’m sharing a PPT or Google Slides, which are the main content I usually share, everything works normally. However, whenever I need to transition to a new tab, such as Google Docs or Youtube, while still screen sharing, my mouse cursor completely disappears and I cannot do anything about it. It has been so frustrating, because I cannot click on anything, not even on “stop sharing”, and I just have to wait for it to be back. My students say they still see my mouse cursor as I’m moving it desperately trying to get its control back.  I have searched for a solution for this issue in this forum, but most of the results I got are from years and years ago, and none of the recommendations given solved my problem - such as updating Zoom’s version. Can someone please help me? I’d really appreciate

제가 온오프라인 수업을 동시에 진행하고 있는데 아이패드랑 컴퓨터를 연결해서 미러링을 이용해서 사용하고 있습니다! 그런데 소리공유가 안됩니다 미러링을 안하면 소리공유가 되고 미러링으로 화면공유를 하면 소리공유가 안됩니다 혹시 이 문제를 어떻게 해결해야할까요? 소리공유를 클릭해도 소리가 전혀 들어가지 않습니다!

How do I kill Fathom. I have uninstalled it restarted my computer and it is still asking to load Fathom as I am trying to join a zoom call.It is iritating to say the least.It is like a cockroach infesting zoom.Any help would be greatly appreciated.

Zoom always resets my microphone input volume to about 1/4 of the maximum volume when I launch it. This means people in meetings can't hear me properly until I remember this silliness has happened and go to settings to increase my microphone input volume. I'm getting tired of this behaviour. Is there a way to make Zoom remember the last input volume (or a preselected input volume)? Thanks in advance for any help.

Anyone else seeing this issue right now?! Or is this working properly for anyone else? This same thing happened in early March of this year: Zoom Status - Issue where Zoom Rooms are not able to join Microsoft Teams Meetings.

Hi, is there any way to get a report of everyone that is in attendance for a live session?   thanks 

In Zoom Pro, after creating a meeting, the meeting ID and password are sent to participants. However, when participants try to join the meeting using the Zoom client, they receive the error message: "Unable to join the meeting due to host account restrictions. Error code: 33002." Please provide assistance. Thank you. 

We did the latest update and now we are not able to setup meetings on our login on the terminal server. Only local is possible. It worked before. Any ideas? Thanks in advance

For the past four meetings, my iPhone 14 camera has been auto zooming out anytime I move.  I have tried zooming in again but then it zooms out again. I've been emailing support back and forth and they told me to delete the app and reinstall.  Didn't help. They asked me to set the iPhone 14 camera on auto-lock.  Didn't help. They asked me to turn on "gestures" under meeting settings.  I don't have that feature under my meeting settings. I turned off "Follow Focus" under Zoom, Accessibility in my phone settings.  Didn't help. Is anyone else having this issue???   Has anyone solved this problem?  Is it an iPhone issue or a Zoom app issue??  

A brand new feature from Zoom for Contact Center flows - Intent Based Routing.This builds on the AI Studio offering & gives you the ability to easily establish a reason for contact to then route interactions accordingly. In fact, you could use these for IVR style routing, without the need for a full virtual agent experience, and potentially then route into ZVA or direct to Queues.Check out the video on YouTube! 

Has anyone been harassed as a non-host attendee? My condo management company doesn't control the monthly meetings..some anonymous man verbally assaulted me. Now the host won't give up the recording. They unmuted everyone simultaneously which is what allowed it.  I can't reach a human being at Zoom. The horrible AI driven company that it is.  I'm an elderly woman on disability.  

There are a variety of discussions in the Zoom Community about how to deal with bots, where the onus is on the users to try to stop the bots, one at a time, when they show up.We need a more comprehensive solution for users who run confidential meetings and (a) cannot run the risk of missing the presence of a bot that may record the meeting and (b) cannot waste precious time dealing with bots in the waiting room or in the meeting when that user is supposed to be running the meeting itself.We need Zoom to develop bot detection software and create a setting in the meeting settings that allows admins and hosts to designate that bots are prohibited from a particular meeting or all meetings.This is essential to all kinds of users.  I would think that businesses with IP protection concerns would already be breathing down Zoom’s neck to make this possible, as bots are serious threats to IP security.  In my case, confidentiality is essential for a different reason: personal information is share

🤖 AI Tools for Students: Tips, Ideas & Best PracticesHow are you using AI for studying, projects, creativity, or everyday tasks?Let’s share useful ideas, prompts, tools, and experiences that can help other students learn and work smarter.Discussion questions: What AI tools do you use most? How has AI helped you with your studies or projects? What is one AI tip or prompt every student should know? What are your favorite ways to use AI responsibly? 💬 Share your ideas and learn from other students!

I would like to use Zoom to grab product videos, and I see the green pencil button that I can move to whichever corner I want, but I could not remove. I found a Dock toolbar option, but when deactivating it, it did not change anything. How can I simply make that disappear in a meeting? I found a way to make the controls and the videos disappear but not the little green pencil icon. Thank you!

It appears to me that every window on Windows remembers it's last location and size when the application is closed.  Except Zoom Meetings.  It opens this huge oblong box covering 2/3rds of my screen every. single. time.  I move it to the side and and resize it to get my work done.  Restart, boom, back to the center.   I know, first world problems, but seriously, why can't Zoom perform like every other application?  Yes, I've shift-closed, ctrl-closed, closed following any other article I could find that would give me a clue.  (Don't get me started about the "X" in the upper right corner not closing an application.  I'm seriously thinking this app is getting a kardashian complex (huge resource usage, always has to be the center of attention, can't believe everyone doesn't know who it is..)