Email missmatch between login and calendar | Community
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Newcomer
December 26, 2025
Question

Email missmatch between login and calendar

  • December 26, 2025
  • 2 replies
  • 14 views

I sign in using my gmail account however in my account -> Settings-> Main & Calendar: it s showing an old email I no longer have access too. This prevents any invites I get in gmail from showing up within Zoom. I have tried removing/updating this within Zoom but it keeps returning. Any ideas?

2 replies

MGSR
Community Manager
Community Manager
December 26, 2025

Hello @Pamc522,

Welcome to the Zoom Community! We're glad to have you here!

To fix issues with an old email address persisting in Zoom and Gmail invites not syncing:

  1. Go to the Zoom Web Portal, click Profile, then Configure Calendar and Contacts Service.
  2. Delete the integration marked "In use."
  3. Sign out of all Google accounts.
  4. Sign in only with your preferred Gmail account and reintegrate Zoom.
  5. Test by sending a meeting invite

Let us know if this helps or if you need further assistance.

MGSR
Community Manager
Community Manager
January 5, 2026

Hi @Pamc522!

Did you see the previous response?
If it has resolved your inquiry, please press Accept as Solution.

If you need further assistance, please let us know.

Have a great day!