Email missmatch between login and calendar

Forum|Forum|7 months ago
December 26, 2025
3 replies
131 views

I sign in using my gmail account however in my account -> Settings-> Main & Calendar: it s showing an old email I no longer have access too. This prevents any invites I get in gmail from showing up within Zoom. I have tried removing/updating this within Zoom but it keeps returning. Any ideas?

Email

MGSR

Community Manager

Hello @Pamc522,

Welcome to the Zoom Community! We're glad to have you here!

To fix issues with an old email address persisting in Zoom and Gmail invites not syncing:

Go to the Zoom Web Portal, click Profile, then Configure Calendar and Contacts Service.
Delete the integration marked "In use."
Sign out of all Google accounts.
Sign in only with your preferred Gmail account and reintegrate Zoom.
Test by sending a meeting invite

Let us know if this helps or if you need further assistance.

MGSR

Community Manager

Hi @Pamc522!

Did you see the previous response?
If it has resolved your inquiry, please press Accept as Solution.

If you need further assistance, please let us know.

Have a great day!

M

Mesa Sebree

New Member

Hi there, the same thing is happening to me as is with Pam. I’m trying to link my individual work email to the admin work Zoom account, but I keep getting the “mismatch email address” error. I followed the steps exactly as you said, but it didn’t work. On Zoom, it shows that the calendar for my individual work email has been integrated (yay), but when I got to the Google calendar, it asks me to sign in and then gives me the mismatch error message. I’ve been trying to solve this for months- if you don’t have another solution that works for me, is there a number I can call?

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