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Newcomer
February 23, 2022
Solved

Profile photo

How do I make my profile photo fit my full screen when I have my camera off in a zoom meeting?

    aluyun
    aluyunAnswer
    Community Manager
    August 13, 2026

    Hi ​@Marcia Hale,

     

    Thank you for joining the community! To have your photo show when your camera is off, you need to set a Zoom profile picture (and make sure Zoom is allowed to display it).

    1. Add/update your profile picture (recommended)
    • Sign in to the Zoom web portal.
    • Go to Profile.
    • Under your profile picture, choose Change (or Edit) and upload your photo.
    • Save.
    1. Refresh Zoom so it picks up the change
    • Sign out of the Zoom app (desktop/mobile), then sign back in.
    • Start/join a meeting again and turn your camera off to check.
    1. If you sign in with Google/SSO
    • If you use “Sign in with Google,” make sure your Google account has a profile picture, then sign out/in to Zoom again.

     

    You can also check out this link for more information. I hope this helps!

    4 replies

    ZoomTestKitchen
    Specialist
    Specialist
    March 1, 2022

    You don't. When initially uploading our profile photo to our Zoom account it forces us to crop it square. This is in part because it is used in several areas that are circular.


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    New Member
    August 13, 2026

    My photo does not appear when I have my camera off. Only my name.  How do I get it to appear?

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    aluyun
    Community Manager
    aluyunAnswer
    Community Manager
    August 13, 2026

    Hi ​@Marcia Hale,

     

    Thank you for joining the community! To have your photo show when your camera is off, you need to set a Zoom profile picture (and make sure Zoom is allowed to display it).

    1. Add/update your profile picture (recommended)
    • Sign in to the Zoom web portal.
    • Go to Profile.
    • Under your profile picture, choose Change (or Edit) and upload your photo.
    • Save.
    1. Refresh Zoom so it picks up the change
    • Sign out of the Zoom app (desktop/mobile), then sign back in.
    • Start/join a meeting again and turn your camera off to check.
    1. If you sign in with Google/SSO
    • If you use “Sign in with Google,” make sure your Google account has a profile picture, then sign out/in to Zoom again.

     

    You can also check out this link for more information. I hope this helps!

    Translate
    aluyun
    Community Manager
    Community Manager
    September 29, 2026

    Hi ​@Marcia Hale,

    Since it’s been a while since we’ve heard back from you, I’ve gone ahead and marked my response as the best answer, as it appears to address your question.

     

    If you still need any assistance or have additional questions, feel free to reach out anytime!

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