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Newcomer
August 3, 2026
Question

Apple pencil

  • August 3, 2026
  • 4 replies
  • 178 views

I too am having issues with my Apple Pencil on the classic whiteboard but not one that I am seeing here,  My issue is that when I use my apple pencil to write as I write the letters disappear immediately(but not all of them!) and sometimes I have to write the same letter(symbol) three or four times before it stays on the screen.  But there is even more weirdness going on,  If I use the highlighter feature available as a pencil choice it works as it should.  In addition if in the pencil mode and I use my finger to write, there is also no issue with letters disappearing.  HELP!!!!

    4 replies

    Newcomer
    August 5, 2026

    I’m having similar issues.  Ever since the last update a couple weeks ago, when I share a PDF and try to annotate on it, random letters and marks will disappear and I will have to rewrite them a bunch of times to stay.  I can’t seem to reach out to an actual Zoom human, and the Zoom virtual chat bot suggestions were all tried and failed to help.  If anyone, human preferably, has advice on how to fix this problem, I would love to hear it.

    New Member
    August 12, 2026

    I have the same problem over here! The words that I am writing on the shared screen are keep disappearing. Zoom, please fix it.

    New Member
    August 21, 2026

    Hi, I came across the same issue as well. But my friend doesn’t have this problem because she’s using the latest iPad version with the latest Apple Pencil.  

    However, no matter what I do... have the Zoom updated to the latest version, restart and refreshing my iPad, nothing seemed to be able to fix this issue. I can draw two or three times, but I can’t keep the drawing stay on the screen.

    It also seems inconsistent depending on what content is being shared:
    - PDFs: sometimes works  
    - Images: does not work  
    - Whiteboard: works  
    - Documents: does not work  

    Honestly, this is extremely frustrating — I don't expect to get this after paying the fee for the Apps. It’s completely useless!

    Newcomer
    August 22, 2026

    I am having the exact same problem too with the classic whiteboard.  My iPad and Apple Pencil are only about a year old - very frustrating.