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I am signed in as admin and I cannot turn off the virtual background - any suggestions? I do not have the free version of Zoom, I pay for this and right now the virtual background is an issue.  I am not sure if this is where I should post my question, my apologies if this is the wrong place.  It worked on my Iphone but not my desktop - it is still saying Admin required which it is not. Thanks to whoever can help me.

I am getting frequent invites to zoom sessions that I have not requested, signed up for or otherwise asked for.  The invites are coming from zoom . I do not see any ability to unsubscribe in the invite. want to stop getting these eMails, please let me know how to do that. FYI, the support chatbot turns 'Unsolicited Invites' into 'Heres how to invite someone'. All I want is to stop receiving invites from this source.

Hi everyone,After a late-May update, I can still see Captions (CC) in Breakout Rooms, but the “Transcript” option is missing inside Breakout Rooms. Therefore, I cannot save the meeting transcripts unless the conversation takes place in the main session.In the main session, the transcript option appears and works. In Breakout Rooms, captions display, but there is no save option in the captions/transcription menu. Version: Zoom Workplace desktop app 7.0.5 (same account and same PC as before)Has anyone else seen this change? Is this a known issue/limitation, or is there a workaround to enable saving captions within Breakout Rooms?If this issue is due to some feature change, I’d like to request a feature enhancement to allow the transcript option in Breakout Rooms.Thanks in advance.

Hi, Is there an easier way to schedule digital content by day if I need to alternate it by week for a long period of time?For example, my company deploys e-signage on our TVs and we have bi-weekly reminders to submit timecards for employees/managers. Right now I only see a way to add content list from one start date to another, but not the ability to schedule only specific dates. Would I just have to keep adding content list for every other week?

The Zoom program on one PC here does not have the option to blur the background in video calls. It offers three backgrounds (Golden Gate bridge, grass, sunrise over Earth) but none of them work when selected. Everything else I have tried in Zoom works on it and it will do calls fine.All use Zoom version 7.1.0 (3715) on Linux. One is running Ubuntu MATE 24.06, the other three Linux Mint, based on Ubuntu 24.06, including the one that doesn’t work.If I look at the settings / statistics page, something is odd with the CPU info…Intel i3 PC, 4 cores, 3.6 GHz. Works. Intel i3 PC, 2 cores, 2.0 GHz. Works. Ryzen 5 PC, 6 cores, 3.6 GHz. Works Ryzen 3 PC, 4 cores. 0 GHz. This is the one that doesn’t!Why would it show a 0 GHz CPU speed? How is it working out the CPU speed?Is this why the backgrounds don’t work / blur is not offered, because Zoom doesn’t think there’s enough CPU power to do it? (For everything else, it’s seen as a much faster PC than the two core i3 one.)  

DearWhen using zoom app and Minimize at toolbar, someone sent message to me, when it can not show alert? (like flash status to let me know)But when zoom app at normal status, the function is normal, I can know someone send message to me. 

Hi! My association is trying to test out webinar access on one of our accounts. Does anyone know if it's possible to get webinar capabilities as a sort of trial run for one time before purchasing? Thanks!

I activated Transcript in Settings (via web) now. But is there a way to get transcript of videos which were recorded on the cloud before I changed the settings?

We have been using Zoom for a few years, and I am tired of all the changes they constantly make to their system.  I have been using a data dump to SQL to manipulate call data that is accurately reflecting our users phone usage. My questions for the community are as follows:Are there any built in options for good call reporting when using call queues?  Like who answered/how many calls are being answered by certain people etc. Does anyone have any suggestions for a tool that works well to pull data from Zoom and manipulate it into a good report for our leadership team?  Data would include phone logs, meetings usage, chat usage, etc. basically anything that is happening in Zoom so I can get a general understanding of how our users are performing with the system Any suggestions for data warehouses that others might be using would be very appreciated.  New to the data side of things, just looking for a simple solution so we are not constantly building reports from scratch through SQL.

Here's a feature request that I know would be very useful when recording bigger events: The request: to include a “start new chapter” option whilst recording meetings.Rationale: when we are recording complex hybrid events on Zoom we would like to mark a chapter break in the recordings, and then have that split the recordings into separate files based on those chapter markings.For example, for a hybrid meeting the recording has begun but the event has not yet officially started.  We would like to press a “start new chapter” button when the event begins, so that when we download the recordings after the meeting, there is a separate recording which begins at that chapter point. Or, the hybrid meeting breaks for lunch but we don’t want to stop the recording in case we forget to restart the recording when the meeting resumes.  In this case, we would press the “start new chapter” button when the meeting breaks for lunch, and again when it resumes.  Then we would have separate recording files

Hello, We just recently started looking into Zoom Scheduler and I was wondering if anyone has found a way to make a booking that has multiple hosts and multiple attendee seats. I've seen the One to Many with the seats and the All Hosts Available, but that only has one seat. These are in person meetings, so won't be using Zoom, but would like for it to assign to the 2 hosts attached to the booking, but allow multiple people to sign up. I have an idea for a workaround, but wasn't sure if maybe I was missing a step somewhere. 

Overnight my contacts have vanished in the Zoom App. Anyone else had the same problem, if so is there a solution? I can still find my contacts via the chat function, but not in the contact section.

The setting, “Manage which Zoom apps can join as a participant in meetings and webinars in your organization” no longer has my blocked apps listed. Is this happening for anyone else?

Hello, community. Recently, I just recording a meeting without log in to zoom. (approved by the host, and it was recorded locally in my zoom.us app). However, I cannot find the recording file in my local device (Macbook)? I have tried to look into my Finder, but could not find the video file. Can any one tell me want happened? Or, is it necessary to log in to record meetings? but, why does it allow me to click on the option to record if I am not logged in? Thank you. HW

In Zoom-Workplace where the chat channels are listed, there is a personal channel with my name, that was (probably) auto generated by Zoom. It is also listed as favourite (with star marking) and therefore shows up right on top of my list. Thing is, I don’t use this. EVER. I love the chat function, but I don’t chat with myself and I don’t use it to store notes and would never have the idea to look for them in a chat channel.Why can’t I delete this? Or am I overlooking an option to delete it?And can I at least move it to the bottom of my chats, where I don’t see it? 

Hi, I have video auto-framing toggled off, but it continues to do it no matter what. I have checked my camera on the laptop separately and there is no auto-framing happening, just through zoom...anyone else? Every support I find just tells me to choose to turn it off and I have, it's just not working.Thank you,Deanna

I am an external training providerClient participants need to be able to access and edit a whiteboard during a meeting - without signing in to Zoom (as they don’t have accounts)How can this be enabled?They will be accessing whiteboards in breakout rooms as well as main room.

our colleagues using Zoom Room which named as “CRC IMT” to join a teams meeting , but it is found no sound to another attendee.  during the testing, it is found a blue spare circled to the room which means sound detected but no sound passed to other users. Date: 2026 Jul 21Time: HKT 16:27:51ROom: CRC IMTR

Endpoint: GET /metrics/meetings/{meetingId}/participants/qosObservation: For the same participant and the same date_time bucket in participants.user_qos[], the live=true response appears to backfill cpu_usage on a subsequent call rather than returning it immediately.Steps to reproduce:Call the endpoint with live=true for an active meeting. Look at the last element in user_qos[] (the most recent date_time entry). On the first call, cpu_usage is returned as an empty object {}. Call the endpoint again shortly after, with identical parameters. The same date_time entry now returns populated cpu_usage fields (zoom_min_cpu_usage, zoom_avg_cpu_usage, zoom_max_cpu_usage, system_max_cpu_usage).Question: Is this expected behavior — i.e., does user_qos for the latest date_time bucket lag behind the rest of the QoS metrics and get backfilled on a later poll? If so, is there a reliable signal (e.g., a flag, a minimum polling delay, or a separate "finalized" timestamp) we can use to know when the lat

件名：通訳者パネルの「話す言語」切替をキーボードショートカット対応にしてほしい対象：Zoomミーティングの言語通訳（通訳者パネル）要望：通訳パネル内の「話す言語（訳出言語）」を、マウス操作ではなくキーボードショートカットで切り替えられるようにしてほしいです。例：日本語↔英語をワンキーで切替、または任意のキー割り当て（カスタムショートカット）に対応。理由：通訳中はマウス操作が大きな負担で、切替の遅れや操作ミスにつながります。キーボードで素早く確実に切り替えられると運用が改善します。Subject: Add keyboard shortcut to switch “Speaking language” in the Interpreter PanelProduct area: Zoom Meetings – Language Interpretation (Interpreter Panel)Request: Please allow interpreters to switch the “Speaking language” (output language) using a keyboard shortcut instead of mouse clicks.Example: One-key toggle between Japanese and English, or customizable key bindings (custom shortcuts).Reason: During live interpretation, mouse operations are burdensome and can cause delays or mis-clicks. Keyboard switching would improve speed and reliability.

I need to record a teacher at the front of a classroom and another session with a camera feed of a whiteboard. Each feed should occupy half of my screen. How can I do this?I selected the "Gallery View" option and disabled "Record Active Participant." Now I can see the feeds from both cameras on my screen, almost 50% full, but the recording still only shows one of the two feeds.

I am trying to use the developer tools to create a Zoom App using the creation build flow - a Server-to-Server OAuth app to verify members using the meeting link are part of the membership group.I cannot seem to access these feature despite being the Owner on a basic plan and having no ‘Admin’ above me to ‘lock my account’ settings from turning on Developer tools

When trying to send a change/update to a Zoom meeting via Outlook, I get this message and I’m prevented from sending the update.  I already have Zoom installed.  Why is this happening? 

Hi  I do not have AI companion enabled in my zoom. How can I enabled it? 

I’m not able to generate meeting transcripts and meeting summary, while my license is there for AI summary.