no sound during meeting on MS teams | Community
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Newcomer
July 21, 2026
Question

no sound during meeting on MS teams

  • July 21, 2026
  • 1 reply
  • 10 views

our colleagues using Zoom Room which named as “CRC IMT” to join a teams meeting , but it is found no sound to another attendee.  during the testing, it is found a blue spare circled to the room which means sound detected but no sound passed to other users.

 

Date: 2026 Jul 21
Time: HKT 16:27:51
ROom: CRC IMTR

1 reply

mason reed
Newcomer
Newcomer
July 21, 2026

If the blue mic indicator is active, the room is detecting audio but not sending it to Teams. Check the selected microphone, audio routing, and Zoom Room version, then review the logs around the reported time. This should help identify whether it's a configuration or compatibility issue.