Products

Hello,I have a question about Zoom Meetings:How can I prevent participants from recording a meeting? I only found one option in the settings that prevents everyone —including me— from recording a meeting. However, I need to record meetings.I start Zoom on a MacBook Pro, Tahoe from the Zoom website.Thank you for your help.helpa

What enhancement would you like implemented? Describe in as much detail as possible, providing specific use cases.What: 1) Allow non-hosts and non-co-hosts to see each others statuses even when in different breakout rooms.  2) Allow them to see the full participant list.In a zoom meeting with 20 staff, 10 are in breakout room A and 10 are in breakout room B. 1. If the participant is not a host or co-host in room A, they cannot see other participants status (be right back, away, muted, screen sharing ...) in room B.2. No participants can see the full list of attendees which is the second tab in the breakout rooms modal. Who in your organization will use this functionality?Who:  All who use Zoom with more than 1 breakout room.How will they benefit from it?How:  It let's them know if people are active before they enter the room and possibly interrupt and will also indicate if they are away from keyboard if status is set to "away" and jumping into that room with th

I am trying to embed a Zoom Webinar registration form onto a page on our website using an iframe.To make the embed look seamless and match our site's branding, I need to completely hide Zoom's default header and footer on the registration page.The technical method to hide these elements is using the Custom CSS tab under the Zoom Admin Portal to Advanced to Branding.However, this Custom CSS tab is currently NOT visible in my admin account.

I've noticed that on Zoom for android, you cannot use an external microphone 🎤 with the application. You are only forced to stay with the default mic. I have the Hollyland Lark A1 microphones which should make me mobile when handling meetings. They work well with both the video and audio recording applications but don't work on Zoom.

When running a meeting we are streaming to YouTube, sometimes we have a break of 10 minutes until the meeting reconvenes.  Can we display a logo and message that streams to YouTube instead of just an empty video? 

No text available

On macOS, when I share my screen, Zoom steals focus whenever I switch Spaces (virtual desktops) in macOS. When this happens, Zoom receives all my keyboard inputs instead of the application on the screen. I do not use a mouse and this is getting in the way of my accessibility of using my computer at work. I urge Zoom to fix this; this behavior is not ADA compliant and is in direct violation of best practices for accessibility.

Hello. I recorded a Zoom meeting, and the recording file once converted has been corrupted. It has video and audio for the first 10 seconds, but it freezes and the audio cuts out until the last 30 seconds. My Zoom is updated. Also, the recording didn't appear in the recording section of my account.  I have a 2020 MacBook, and the basic plan.  Any help?Thanks.

Hi , I have one user who have a recurring Zoom network connection issue when joining a Bi-weekly meeting.   

Hello, I`m newly using the zoom account of the company which I´m working at. But I don´t know why and how, the function where you can only share a little partof your screen (the green square which you can move around) doesn´t exist.  I searched everything and tried everything in die screen share functions becauseit´s very ne

Has Zoom enabled a way to duplicate meetings INCLUDING the invitees? I feel like I'm forced to reinvent the wheel every time I want to schedule another meeting with the same team. Thanks! 

We have been looking at the Zoom Phone system QOS to determine why some clients are reporting poor sound quality occurring 1-2 times per week. To be more specific, callers are reporting that our user sounded distorted or echo-ey while we heard clearly from them. We ran a certification on the wired network ports, patch cables, and phone cables. We were able to look at specific events, and the QOS showed that they were 4.1-4.5 good quality calls. The only commonality I could see between them was that they all showed a 12kbps sending bitrate when known good calls showed a 50-75kbps sending bitrate. Zooms website says that bandwidth needs are 60-100kbps for calls. Could this actually be the cause of the poor sound quality? If the recommended bandwidth is 60-100 kbps, why is it rating a 12kbps call is good quality?

Seriously, I don't expect this post to be here long, but not having the option to keep any type of real-time support unless I spend $50/month is a knock-on small business. I am a sole proprietor and only need 1 Zoom account, most of my meetings are either one-to-one or small groups I have no idea how to or want to spend $50 a month to even access the chat support option. when I looked into the business option the minimum account size was 10 accounts or 1999.00 a year. Last time I checked, small individuals made your success possible, yet now we are no longer relevant. Shame on this decision zoom, shame...

There are 2 types of Webinar Zoom type, first participant allowed / can turn on/off the audio or camera icon below. In this type the audio volume in smartphone can easily turn up and down.The second type, participants are passive,  can not turn on/off audio and camera ( no icon below usually have hand wave icon ). In this type the volume is always maximum can not turn up and down except I cross the audio icon at the left top. I always use smartphone Xiaomi Redmi Note 9 Pro. I wonder this  bugs is on the smartphone or zoom apps ?

A weird issue that has only just started this week in a large corporate environment which appears to implicate Zoom’s Cloud Room Connector for both Webinars and Meetings:- laptop to laptop - music AOK- ⁠laptop to Cisco - music not ok with original music mode making no difference- ⁠Cisco to laptop - music not ok with Cisco’s noise cancelling, Neutral and Music selections making no difference- Cisco to Cisco over Zoom - music also not ok Anyone else hearing recent Cloud Room Connector music issues? Have you guys seen any issues this week? I’m wondering if it is actually a new Zoom fault. I’ve seen it on multiple meetings and webinars in different locations.

Are there any plans to add support for LG WebOS or ipk package distributions for Zoom?    It would be great to be able to use these televisions for Zoom meetings and gatherings!

I am part of a weekly zoom conference where the host is sharing audio. The audio is sometimes too quiet for some of us, while too loud for others. Is there a way to adjust the volume being shared to a specific user, either from the host or by the user themselves?  For example, could every member of the conference have audio being shared to them, and one member have the shared audio muted, turned down significantly, or turned up significantly, just for themselves? Specifically looking for advice geared towards MacBooks. 

Good evening, I forgot to record a super important meeting.. is there a way to retrieve this meeting?tks

Dear All, The new Zoom plugin for Elgato Streamdeck is released as Version 1.0.xxxxx If you are using the old Zoom Plugin, not by Zoom. You can expect problems because the two plugins then try to be called Zoom. Please uninstall the old Zoom plugin before you install the new Zoom Plugin. It is still an amaxing Application John Drinkwater 

Hello,We want to use Show Captions in a meeting, but when we select Spanish it continues to show English. However, when I click on other languages from Russian to French the translation is working.

6.6.0.33360Galaxy S23+ SM-S916UOneUI 8Android version 16 When I join a meeting, I am able to use "Original Sound for Musicians" but if I use it with a bluetooth device (Logitech Zone Wireless 2) then I sound like a chipmunk to everyone in the meeting. If I turn off bluetooth or Original Sound, then I sound fine. One of my colleagues who also uses an Android has the same issue.

Can anyone help with how to change your default download folder for recorded Zoom sessions? The info online is either old or wrong; they've led to dead ends. Thanks in advance.

I have my kids' Chromebooks set up to only allow approved sites. When they try to join a zoom meeting, they are getting a reCAPTCHA error. ("You failed the reCAPTCHA verification") If I change the setting to allow all sites, they can join. I've tried on two different devices with 2 different google accounts. Is there a site I can allow that will enable reCAPTCHA validation without removing the filtering I have set up on google Family Link?  This was not an issue last spring; we just encountered it at the beginning of this school year. 

Zoom allows spammers to promote products by hosting webinars and adding participants. Despite reporting these webinars to the trust and safety team, no action has been taken. Why hasn't any action been taken against these spammers? The problem is worsening daily with more spam webinars emerging.

I have been using Zoom professionally for about half a decade now and I love it.I am a professional technical consultant and show control programmer for theatre, dance, art installations, and remote performance.The software I use is called Isadora and two very important keyboard shortcuts are Cmd+3 and Cmd+4. Without them, I can only work at one tenth the speed I normally do. I use Zoom to meet remotely with clients, I have them screenshare, then I request remote control so I can work on their Isadora files in-situ (with their hardware, media, the real production computer, etc).  My problem is that sometimes I can use the keyboard shortcuts in Isadora sometimes, but occasionally, (and I cannot for the life of me figure out why), Zoom starts stealing the keyboard focus and eating the critical keyboard shortcuts Cmd+3 and Cmd+4, leaving me completely unable to work remotely. Instead, Cmd+3 does nothing and Cmd+4 brings up this "Scale your business" ad: Scree