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Client is asking when the feature update in Zoom to allow WFM with Read Only access?

I manage multiple call queues and trying to find a way to have a dashboard to monitor volumes, wait times, svc level and who is logged in and out for all queues in 1 location. I went to the Zoom Learning Center and the first lesson tells me to open the Zoom Desktop Client and select the Zoom Contact Center Icon at the top menu.  I don't have that icon.  I downloaded the most current update and still not there. What am I missing?

When I set up the meeting I selected to record the meeting. I hosted on my android phone using the Zoom app. I can't find the recording. On the app, I don't see a Recordings tab. I have a regular zoom account, I don't pay for any add ons. Help, please! 

My account is paid (Business) and I ma in Malaysia. My students in mainland China are still unable to join my meetings and get error 13215. But it was perfectly fine previously. They were able to join my classes. How can I resolve this?

How can I disable the option to include an image in Zoom Events for a multi session event? I don't have images for all of the sessions and dont want to see the blue tubular picture that is automatically used by Zoom Events.

When we schedule a zoom event in our hub and people register, we do not receive any sort of notification. We have the little box checked in our notification settings to receive an email and a zoom notification (in the zoom events hub notification center) when changes are made to the event. Yet, we do not receive any sort of notification. I have had a ticket open for 2.5 weeks with Zoom support, but get no where with their service team. It's frightening that we pay a lot of money and cannot get answers. Any advice on how to receive an email notification when someone registers for an event would be helpful. 

I created a paid event in Zoom events. However, it appears that registrants can login to the event from multiple devices. We want to prevent that so that paid registrants cannot share their login credentials to give access to a non-paid registrant. Is this possible? 

I am on Ubuntu 24.04.3 and installed zoom with the newest deb package.I can open the zoom workspace and see the regular menus.But when I want to join a meeting the terms of service window pops up. I click on agree and then nothing happens. I also tried to install the snap and the result is the same.I also tried running ubuntu with xorg instead of wayland, also the same result.I couldn't find anything on google and would be happy about some guidelines how to fix this. I can still join meetings via browser at least.

Hi, When I set up the meeting I selected to record the meeting. I hosted on my android phone using the Zoom app. I can't find the recording. On the app, I don't see a Recordings tab. I have a regular zoom account, I don't pay for any add ons. Help, please! 

So I've been using Zoom meetings for a long time without any issues. And then we started having problems about a week ago. I'm the host and usually I have 1 to 6 participants in a meeting. I can hear everyone absolutely fine, myself included, no echoes, nothing. However, from time to time, all the participants say that they hear echoes - echoes of their own sounds and echoes of other participants, but they hear me, the host perfectly.Anyone ever have this problem? Any guesses what could be wrong? Any help is much appreciated, because I'm just super annoyed by now (reinstalled Zoom twice already, checked everything million times, everything seems to be working fine for me, but at the same time I know that something is not okay, because this happens again and again, in different meetings with different participants)

I want a colleague to be able to activate/host a joint recurring meeting between him and myself. If that is possible, how do I do that? Thx in advance.Barry 

Hello, I'm seeing an issue bringing the Tracking Source Name or Tracking Source URL into the Zoom trigger in Zapier, though it is showing my test source on the Zoom side. Any ideas as to how we can get the tracked source logged in Zoom to flow thru to Zapier? It looks like Zapier acknowledges that it is a value, it's just not populating Thank you!.

Recently, we have discovered that webinars created through Webinar Plus are not triggering the registration_created webhook. However, the regular webinars do. Any suggestions about this failure? Do we need to set up an additional scope or feature to enable this webhook?

Two questions:1. When I download an attendee list from our meeting in Zoom Events, it has many who are listed as absent in the lobby plus the join and exit times are blank, and the video watch time is also blank.Why are they listed if they didn't actually attend? 2. We also seem to have a lot of people who join the lobby but never join the meeting...is that a design issue? Perhaps it should take them directly into the event when it starts if they joined the lobby?

Hi Zoom Developer Community,We are developing a medical seminar platform that integrates with Zoom. Previously, we used the **Zoom Webinar API** (`POST /v2/webinars/{webinarId}/registrants`) to register users programmatically. This worked great - users could register with one click, and Zoom automatically sent confirmation emails with join links.Recently, we started using **Zoom Events (Webinar Plus)** for our seminars. We discovered that the standard Webinar API doesn't work with Zoom Events and returns error code 3000:{"code": 3000, "message": "Registration has not been enabled for this webinar: xxxxx"}We then tried the **Zoom Events Tickets API** (`POST /v2/zoom_events/events/{eventId}/tickets`), which successfully creates tickets. However, we found that **confirmation emails are not automatically sent** when using this API.## Our QuestionIs there any way to achieve t

My profilephoto is installed, shown in zoomsession via website, but not via zoomsession app

When I record my meeting on my local computer, the cc file includes timestamps(though they are set to wrong times), transcription of the original speech and the transcription of the translation captions. (as follows)21:09:05 We're talking about. Okay… para que una Google…21:09:05 저희가 이야기하고 있는 건. 좋아요... 구글을 사용하려면...21:09:20 Douglas Adams encourages Socratic ignorance. And the hitchhiker's Guide to the Galaxy.21:09:22 더글러스 애덤스는 소크라테스의 무지를 장려합니다. 그리고 히치하이커 가이드: 은하계를 향한 책도 있습니다.21:09:28 Through the story of the ultimate question. The unknown.21:09:30 궁극적인 질문에 대한 이야기를 통해 알 수 없는 것21:09:34 Question about… Life, the universe.21:09:37 질문은 생명과 우주에 대한 것입니다. however, when recording is saved on the cloud, the cc file only includes the transcription of the original speech. (as follows)WEBVTT00:00:27.000 --> 00:00:36.000

Hi Zoom Community, I’m a longtime Zoom user and paying customer, and I want to raise a concern about the rigid controls around the Waiting Room feature. While I understand the importance of security, the current setup creates significant challenges for real-world use cases, particularly for large webinars and meetings. My Situation: •I recently hosted a webinar with over 400 participants.•I wanted to use the Waiting Room at the start of the session to admit my initial group of attendees.•However, I found that I couldn’t disable the Waiting Room mid-meeting, meaning I had to manually admit participants throughout the entire event. This was incredibly disruptive and impractical, especially as a presenter trying to focus on delivering content. 

We have a Poly Rove B2 / 30 that has a problem staying connected to Zoom.  If we reboot the B2 base most times we are able to make phone calls.  But after a period of time it appears to disconnect from Zoom and we just get a busy signal if we try to dial out.  I have verified the B2 base is still connected to the network as I am able to log into it's web page.  I am not sure what to look for in the SIP logs or SYSLogs to see when it is disconnected.  Any pointers would be appreciated.Thanks,   Steve

Hi all, I've set up a series of meetings using Google Calendar, but they are not showing up on the browser. I need to add co-hosts for those meetings, and I can only do that if I'm using Zoom on my browser.Any suggestions on how I can fix that?TY

I am currently working on an AI-led interview platform that integrates with Zoom Meeting SDK for Windows (Zoom Native SDK), and I would like clarification on some SDK-level capabilities related to audio handling and AI automation.What we have implemented so farCreated Zoom meetings programmatically using Zoom Meeting REST APIsEnabled cloud recording and auto-transcriptionSuccessfully retrieved recordings and transcript files (VTT) after meeting completionIntegrated Zoom Meeting SDK for Windows (C++)AI bot is able to:Authenticate successfullyJoin Zoom meetings as a participantEnable microphone and speakerParticipate in meetings like a normal userOur requirementWe are building an AI interviewer that:Joins Zoom meetings automatically as a participantUses AWS Polly to convert AI questions into speech (PCM/WAV)Speaks those questions to the candidate during the meetingListens to c

Hello, I am the newly appointed admin for our Pro Plan. We have approximately 10 scheduled recurring meetings each week. One meeting has decided they want all meeting reactions disabled for that meeting. The remaining meetings decided they want to have meeting reactions. I have searched Zoom help articles, elsewhere on the net and cannot find an answer or solution on how to do this for only one meeting. As admin I can only disable reactions for all meetings which we do not want to do. There is no control when signing in as host to disable them. I am aware that meeting participants can disable them only for themselves. This is not what we want.FYI The person who set up the admin for all meetings did not assign anyone to groups, just scheduled the recurring meetings with IDs and passcodes. I don't know if this makes a difference and can find no help in getting an answer about this. Detailed help would be most appreci

How can I available co-host in my meeting? I couldn’t find it as before

I am running Windows 11. Everytime I try to join a meeting on the desktop app, the meeting will open, ask if I want to join with computer audio, and when I click to join it crashes the window, loads the window again a second time, and then crashes. WHen I try to join again, it says that I am already in a meeting and asks to close it. I am also unable to join via web browser before updating to the most recent version. I have done an uninstall and done a clean install with CleanZoom. I have tried both the 64 and 32 bit versions and neither work.

hello zoom needs finer grained moderation tools. there needs to be a log accessible to co-hosts that logs which co-host muted a user, banned a user and so on. basically logging any action a co-host can undertake. best regards