Products

We recently created a server-to-server OAuth application for log ingestion into SIEM. This is set as an account-level app. Under scopes, there are 3 that are enabled:report:read:meeting_activity_log:admin report:read:operation_logs:admin report:read:user_activities:adminFor user level role permissions, the user who created the account has a custom Developer role, with various “View” permissions. While operation and user_activities logs show up correctly, meeting_activity logs come back with“GET https://api.zoom.us/v2/report/activities: {"code":200,"message":"No permission.”}”In user roles, we confirmed that under Reports, Usage Reports and User activity reports are enabled for view, along with Dashboard > Dashboard Home Page, Meetings, Zoom Rooms, Webinars, and Team Chat for view.As these permissions were added, the application was deactivated, rotated the secret, re-enabled, and tried the API again which is still receiving the same error. Zoom support confirmed that correct scopes

QuestionCan I record a video with my script on my PC to read and only record myself speaking, not the note on the screen?  In other words record what the camera is seeing, not what's on the screen.I hope this makes sense.

A lot of our team uses reactions (emojis) as confirmation or acknowledgement of something sent in a team chat message (both direct messages and channels). However, I have not found a notification option when reactions are used on messages within team chat...not meetings. Is there a way to do this to keep us from having to go back in and check on things manually?

Solved

 Zoom Scheduler booking redirect shows external-site phishing warning pop-up; user wants ability to whitelist verified domains for seamless redirect to custom Thank You page.Hi Zoom Team,I am writing to share feedback regarding the redirect process in Zoom Scheduler.Currently, when a user completes a booking, they are interrupted by a pop-up window warning them about being redirected to an external website.This window includes a "Report phishing" button and a security warning that forces users to manually click "Open link" to reach my custom "Thank You" page. This creates unnecessary friction in the booking process for two main reasons:User Confusion: Clients are often unsure if the redirect is safe or if they have encountered a security issue, given the "Report phishing" terminology. Loss of Data: Many users hesitate to click "Open link," causing them to close the tab before reaching my custom confirmation page, which contains essential instructions for their sessions. I have already

I am not finding an option to enable polls and quizzes in my meeting's basic settings. Do you have any idea how to enable this?

I just bought a new Samsung phone. I cannot connect to my car's Bluetooth audio through the Zoom app at all. It is very frustrating. I cannot find an audio setting in either the app or website that helps. My Bluetooth audio is working perfectly for evey other app.

My meetings suddenly started requiring passcodes, and I noticed that at the user level, the setting says "Locked by admin." On the account level I saw a message stating that I need to have at least one security feature, including a Waiting Room. So, I turned on the Waiting Room, but am still unable to turn off the requirement for Meeting Passcode, at the admin level. Here is a screenshot.

Hi, I wanted to ask the community about Translated Captions. Our company works with a global audience and we have an Enterprise account. I can't figure out why the Translated Captions option is not in our portal. The first picture is what we see and the second picture is what we want to see (with the option to enable the feature) . If anyone can assist that would be great. Thanks.           

FI

I am a Zoom Webinars Plus user (formerly Zoom Sessions).  I have a colleague from another organization (with their own account) who is setting up a Zoom Webinar (not plus) that my members are also invited to attend.  Is there a way for her to be able to add me as an alternative host only her webinar?  I wanted to help her with some of the branding details etc.  I don’t need/want access to their Zoom account administration. 

Hello,I'm on the free plan. Up until a few days ago, my meetings (using personal meeting room) never involved passcodes, and that's the way I liked it. I did always use a waiting room and admit participants.For some reason something changed ~ Jan 16th. I am the only member, and I'm the owner (all privileges), and even though my waiting room is enabled (and locked for all users) I cannot disable the passcode, its grayed out. I tried toggling the waiting room... no luck.I've done some searching on this platform, and maybe its that the basic tier MUST have a passcode at all times (even when the Zoom text says you only need ONE of waiting rooms, passcodes, or authenticated users)? Not sure this is true, and that didn't seem necessary 2 days ago.Comments? any advice? I'm stuck because I'm on the free tier.  

Anyone else seeing this issue right now?! Or is this working properly for anyone else? This same thing happened in early March of this year: Zoom Status - Issue where Zoom Rooms are not able to join Microsoft Teams Meetings.

hi-I want to see the meeting attendees in my meeting summary and I do not think this is possible.  its important to see who came to a meeting and who didnt.  is there any way to do this?

Does anyone know how to change voicemail greeting on an iPhone and whether it can be done through the app or Safari. Thank you, James

I’m new to Zoom as a presenter. I want to be able to use a foot pedal to advance screens in powerpoint. There are many to choose from, most work with bluetooth for mobile, but only a few that say they are PC compatible. Have any of you used one successfully and what brand/model was it?Thank!Cheri

We run a weekly webinar and I often see participants joining VERY early.  Is it possible to see the names of the participants in the Waiting Room?  I currently only see the number of people in the waiting room, but not who they are. We are running the latest version of the Zoom Workplace app on our PCs and our webinars are setup without registration, in case that makes a different. When I search Zoom support, I get conflicting information.  Thank you.

I wants  to disable AI note takee

With the new Survey & Polls Central Library my team is struggling. Since there is no way to assign polls to meetings now they must see every poll they created in a meeting and try to sort through them to find the specific polls they need for a meeting. Some of my team members host multiple events a day every day and having to sort through the library to find the polls they need specifically is becoming an issue. Is there any plans to mark polls to not show up in all meetings or assign polls to specific meetings so that they don't need to sift through every poll they need going forward?

Hi🌈🌈🌈 I would just like to know how much it would cost me for a 90 minutes meeting for over 100 hosts in a Zoom meeting ❓ 

I keep getting a prompt to install Zoom Client for Meetings which I cannot download! I am starting to hate Zoom. I don’t have time for this. Help!

This morning several users reported being unable to join Teams Meeting from the Zoom Rooms. We’ve tested since this morning and the majority of the Zoom Rooms can no longer access Teams Meeting with a single room being the outlier. We’ve drawn no direct correlation to why that one still works and the others are not working as they all have the same settings across the board (Profile / Interop Settings / Subnet / Network). We have tested Direct Join (via calendar invite with Microsoft teams links formatted correctly so it appears on the Zoom Controller) and Manual Entry and they behave exactly the same: click or enter and it whirs for a few seconds than drops without an error message. We’re aware that this was escalated into a known issue and resolved on March 6th in the Zoom Status but we weren’t having issues on that day and we’re seeing them only pop up today. To cover all the normal troubleshooting steps here’s what we’ve done: Area Troubleshooting Step Your Status Notes Cale

In Zoom Notes, I see the live transcript during meetings and the note indicates a transcript exists afterward. When I click Done, sometimes the transcript is available quickly, but other times I get “Transcript is unavailable” or it takes 1–2 days before it appears. This happens both in the Zoom desktop app and in the browser.  The note content can be summarized, which suggests transcript data exists, but the download/transcript access appears blocked or misconfigured.

HelloSo i was wondering, if there is a online french meeting for kids of the age 10-18 or something.And meaning by that, i mean like where you can learn the language French.if there is would you introduce me to that :)

How can we enable the outbound call to these countries:Cook Islands, Papua New Guinea, Samoa, Solomon Islands, VanuatuScope: Apply to our multiple Zoom Phone site. We are currently unable to create a support ticket through the Zoom Support Portal, whereas this option was available previously. We have also attempted to seek assistance via the Zoom Virtual Assistant and phone support, but both channels appear to be AI-based and have not been able to resolve our issue.Could you please advise on how we can raise a support case or connect with a support representative?