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Newcomer
May 5, 2024 4:12 PM UTC
Question

Camera not working

The last few times I've been in a meeting I haven't been able to get my camera to work. This time it said "Camera being used by other apps. Close apps and try again", except I didn't have any other apps open. I even tried ending Norton on the task manager and turning the Safecam off/on. I've looked through all my settings, both on my computer and on Zoom, and nothing works. But when I go in my settings, I get a preview, so I know the camera is capable of working. I don't understand what's going on. If it helps I use an Acer.

3 replies

Newcomer
Jun 4, 2025 6:39 PM UTC

I have the identical problem and also have an Acer laptop running on Windows 11

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Newcomer
Nov 5, 2025 9:39 PM UTC

So what is the answer????

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Newcomer
Nov 20, 2025 4:53 PM UTC

Teams

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