Topics with Label: Desk phones and devices

Voicemail Commands

I'm wondering if anyone is aware of any shortcut keys to help triage voicemail. We have a phone in a common area that receives a large number of messages a day (>100) that need to be noted for key information and then deleted. This is much more time ...

Resolved! Connecting my Polycom VVX411

I have done a factory reset and added the phone to the devices on my Zoom app. But how do I get the actual phone synced up? Don't I need to sign in somewhere on it? Desperately need help PLEASE!!

softclient: assistant being heard while putting people into audio conference.

have an end user reporting when going into audio conference, caller on phone can hear the assistant. hitting mute, then unmute sometimes works. anybody had this complaint before? Sorry that is all the detail I have for now.

Zoom phone devices.

Hi folks, I have an analog phone on a VOIP system with another provider and I want to know if and how I can utilise that same device on the Zoom system. The device is a Cisco SPA112. I have checked the documentation for provisioning other devices and...

Confirmed: No "physical" phone regardless of manufacturer can do >3 adhoc audio con calls

The below has been confirmed with Zoom tech support: Zoom had a hard limit on 3 ad hoc audio con calls. in October of this year 2022, they raised it to 10. However, that 10 number is only for the soft phone or mobile apps. Any physical "phone" from p...

Will multi-party conferencing (adhoc) work with more than 3 work on Poly Vvx-350

Does anybody know Multi-party conferencing works with poly vvx-350 to allow more than 3 in an adhoc audio conference

Zoom pro can only audio conf in 3 people not 10

The user has a pro lic, but they can only conference in 3 people.Anyone seen this before? the zoom faq's say 3 for basic and 10 for pro. I have a ticket open with support about it also .

Need only 1 line of 2 showing in a delegation to another user

Boss has two lines on phone. Sec is delegated to get the bosses lines. However, now they only want the sec to "see" only 1 of the 2 lines on the boss's phone. I tried editing phone template and removing extra line that way. no luck. Didn't even attem...

Record a call in progress with Zoom Phone (not a call q)

Can individual users record calls with Zoom phone? Not a team that takes calls from a Q.I have people with individual lines that want to record interviews. Each has their own personal line, nothing is shared.

Resolved! User Licenses vs Additional Phone Lines

Is everyone on my team required to get a user license? Or do I just get a license for myself and then assign additional phone lines to my team? I don't understand if each person needs a license and extension first before we can add an additional dire...

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Voicemail Commands

Resolved! Connecting my Polycom VVX411

softclient: assistant being heard while putting people into audio conference.

Zoom phone devices.

Confirmed: No "physical" phone regardless of manufacturer can do >3 adhoc audio con calls

Will multi-party conferencing (adhoc) work with more than 3 work on Poly Vvx-350

Zoom pro can only audio conf in 3 people not 10

Need only 1 line of 2 showing in a delegation to another user

Record a call in progress with Zoom Phone (not a call q)

Resolved! User Licenses vs Additional Phone Lines

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Resolved! Connecting my Polycom VVX411

Resolved! User Licenses vs Additional Phone Lines