We have a monthly webinar, and the recording is saved to my computer. In the past, when watching the recordings, I was able to see all the speakers/panelists and the screen share presentation. Recently, something changed, and we can no longer see any of the speakers in the recordings. SOS!

Hi, I've set up a webinar in Zoom Events and configured the email notification to be sent when someone pre-registers (see screenshot):

The links in the Add Event to Your Calendar section don't work – for some reason they link to the Zoom home page. Anyone else having this issue, or know of a fix?

Thanks

Hello Zoom community,

my question is whether the footer of the registration emails can be changed?

In confirmation emails and webinar invitations, I always see the social media icons from zoom in the footer of the emails.

Clicking on it always takes a person to zoom's social media accounts - I would like to change this so that our own accounts are stored here, but I can't find the option for this in the settings, even as an admin

can anyone tell me if there is an option to change this?

thanks in advance!

My webinar was recorded locally and the file is   double_click_to_convert.zoom and it will not open.  The error says that the Application "Transcode" cannot open.  The Chatbot says it should be an MP4.  Which I have seen in the past on other recodings.  Any ideas??

I have a recurring event in my coaching program. I would like to add an  "add to calendar" button inside my course so that they can subscribe to the recurring event and have it populate in their calendar. I'm not seeing how to do this and maybe I'm missing something obvious, but could anyone help?

Hi there, 

We're running our first webinar series on zoom and realised that it's really hard to find the "add to calendar" CTA on the email confirming registration. 

We want to make sure this is the main action when people register 2 weeks prior to the webinar. Instead there's a big 'join the webinar' button/CTA that makes little sense as the webinar isn't live at this point. 

Any ideas about how to make 'add to calendar' the main CTA on these emails? 

Thanks in advance

We hosted a webinar in April, and after reviewing the recording, decided we wanted to make the recording available as well.   After reading zoom support articles, it seemed that the best way would be to make the pre-existing webinar (now in the past) on demand, which seems to promise that anyone who registers for the now passed webinar would receive the recording link.  

I made the previous webinar on-demand, and set up registration for the recording.  However, a test reveals that nothing happened upon registration for the webinar.  In other words, no recording link was automatically sent to the registrant?  

Is it not possible to make a webinar on-demand after the fact?  If that is not the problem, does anyone have an idea why this isn't working?