Zoom Webinars
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What are Zoom Webinars?

Host interactive online events with Zoom Webinars. Explore the Zoom Community's Recent Activity below to join the Webinars conversation and connect with other members. If you're still looking for support, browse our Zoom Webinars support articles or start a new discussion below!

Recent Activity

Webinar registration authentification issue

We have people trying to register for a webinar. Some people are signing up without issue. Other people get a message saying only authorised participants can register.In the settings area, I have the only Requiring authentication to join a meeting/we... Show more

We have people trying to register for a webinar.

 

Some people are signing up without issue.

 

Other people get a message saying only authorised participants can register.

In the settings area, I have the only Requiring authentication to join a meeting/webinar  settings turned off, but in the webinar section where the webinar is set up, it is saying it is turned on and I can't seem to turn it off.


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Can I upload more email addresses than my webinar license is designed for?

Hi!I have a webinar license of 500. We have more than 500 emails we want to invite to the webinar. We know not everyone will attend live. Can we simply upload all the emails, giving everyone the right to try to log in knowing that there will be a per... Show more

Hi!

I have a webinar license of 500. We have more than 500 emails we want to invite to the webinar. We know not everyone will attend live. Can we simply upload all the emails, giving everyone the right to try to log in knowing that there will be a percentage of no shows?

Or are we limited to uploading the number of emails that reflects the webinar 500 license?

Thanks!


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Trimming a recording and editing the audio transcript

I have a Webinar recording that I want to be able to share with specific customers. (I am going to upload it to our YouTube channel so that we can just share the URL with specific individuals as-needed.) I went to RECORDINGS, selected my Webinar Reco... Show more

I have a Webinar recording that I want to be able to share with specific customers. (I am going to upload it to our YouTube channel so that we can just share the URL with specific individuals as-needed.) I went to RECORDINGS, selected my Webinar Recording, opened it. Trimmed the beginning and end of the video to clean it up and then spent HOURS editing the Audio Transcript. I cannot understand why it takes sooooo long to edit the transcript of a 30-minute webinar... but it does. Finished up and played it through, only to realize that too much had been trimmed off the end of the video. ☠️

Before I did anything else... just in case, I downloaded the transcript (.vtt) file I had been working on for hours (foreshadowing here...). I had to wait until the next morning to fix the trim at the end, because I had reached my "daily max number of trims" 🙄 for that file. 

So, the next morning, I log back in and open the recording. Fixed the trim at the end. ⚠️ ⚠️ ⚠️ And realized that when it restored the original video (as it does) so I could trim it, it also restored the original unedited transcript. 💀 I hate my life rn. Is there a way to upload or somehow restore the working .vtt file I downloaded back to the recording? Or am I going to have to start completely over editing that transcript? I don't think I touched the trim at the beginning so I'm thinking that the timing will still line up. Or maybe if I download the most recent version of the video, I can try it out... I'll do that and report back. If anyone else has any ideas I welcome them.

IMPORTANT TO KNOW: Never edit your audio transcript until you are 100% sure your video has been trimmed exactly, and I mean EXACTLY, the way you want it.


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Host asks me to be a Panelist But Zoom Only Asks If I Want Mute

Every single time I'm in a webinar, from different hosts, whether it's on my laptop or my android phone, and when the hosts clicks the button to make me a panelist, the message on my end asks if i want to unmute or stay muted. it never asks if i acce... Show more

Every single time I'm in a webinar, from different hosts, whether it's on my laptop or my android phone, and when the hosts clicks the button to make me a panelist, the message on my end asks if i want to unmute or stay muted. it never asks if i accept being a panelist. I've uninstalled and reinstalled, I'm signed in already. this is ridiculous.


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Simulive Webinars

I have a weekly Simulive webinar.  Every time the meeting launches, and attendees can see the presentation, my video is already several seconds into it's play time.  The attendees are missing the introduction.  How do I fix this?

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Can I add a panelist to a recurring webinar?

Hi - I set up a recurring webinar and I need to add a panelist. However, there's no invitations tab. I don't see any way to add a panelist. Am I missing something?

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Resolved! Managing Webinar Registration and Direct Access

Hello Community, I am planning to conduct a webinar where participants can join in two ways: 1. Registration through Website: Participants can register on my website and receive the webinar link upon registration.2. Direct Link: Some participants wil... Show more

Hello Community,

 

I am planning to conduct a webinar where participants can join in two ways:

 

1. Registration through Website: Participants can register on my website and receive the webinar link upon registration.


2. Direct Link: Some participants will receive a direct link from me and will join the webinar without registering.

I need a solution to ensure that both registered and non-registered participants can join the same webinar seamlessly. Any suggestions on how to manage this setup effectively would be greatly appreciated.

Thank you!

 


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How are anonymous participants counted in the attendee report?

When we host a webinar, we look at the attendee report to see how many people joined. I noticed, though, that this report only includes people by name and email. We do allow people to join without signing in, and one participant during the webinar wa... Show more

When we host a webinar, we look at the attendee report to see how many people joined. I noticed, though, that this report only includes people by name and email. We do allow people to join without signing in, and one participant during the webinar was listed only as "anonymous". Does anyone know if these anonymous attendees still counted in the report? Mostly curious if the attendee report is a true count of all the people who attended.


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Registered learners not showing up on Participant report

Hi, we recently produced a Zoom Webinar. There are several learners who show up on the registration report AND the poll report, but NOT on the participant report. What would cause this? Others are on all 3. We've never had this issue before.

Increase Webinar Size after creation of the event

I have the 2nd of 2 webinars coming up next week.  I wanted to increase the max number attendees from 5 to 50 but I can't seem to find where to do that.  I see where the max number is listed in the Invitations Tab but there's no way to edit it.  

 

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