When I am recording my webinars you can see gray boxes in the recording and on the screen that viewers are watching. How can make my recordings cleaner. I use two computers.  One to administrate and the other one for recording? Suggestions please! Thank YOU!

My colleague and I are in charge of running webinars for our organisation. Our organisation has a Pro account, and we are both Workplace Pro users on this account.

If I set up a webinar via my account, is there a way for my colleague to be able to collaborate on the setting up of this webinar via her account? For example, update the description, manage registrations, access the reports and the recording?

We understand the Co-Host aspect which is useful for the actual running of the webinar, but would like to collaborate more on the pre and post event aspects of this.

I am experiencing an issue with sharing both computer audio and screen simultaneously during a webinar session on Zoom.

Here are the details of the problem:

1. I am using a Zoom Webinar plan and hosting webinar sessions.
2. When I attempt to share my screen during the webinar, the "Share Sound" checkbox is visible but grayed out, making it impossible to enable sound sharing.
3. If I go to the "Advanced" tab in the screen sharing menu and choose "Computer Audio Only," the computer sound is shared successfully, but the screen is not shared.
4. This issue occurs on multiple PCs, not just mine, so it seems to be a broader issue rather than a device-specific one.
5. I have already checked the following:
   • My Zoom client is up to date.
   • The settings in my Zoom account on the web portal do not seem to provide any option to enable or disable computer audio sharing.
   • My computer's audio and microphone settings are configured correctly.
   • I am the host during the session, so permissions are not an issue.