Hello,

Is it possible to suppress this registration pop-up from appearing. If I'm on the Panellist I don't get prompted, but do if I'm an attendee to the Webinar. Obviously if I sign-up to Zoom, creating an account, then it bypasses me straight into the Webinar too. 

Thoughts/help much appreciated.

Thanks,

Steve

I always have a few attendees who need to call in by phone. But now, Zoom is not generating a call in number along with the registratation link. It seems to be saying that I need to upgrade my account (for a lot more money) in order to get the telephone add-on. Can that be right?

I would like to confirm that emails were sent to attendees and those who were not able to attend. I don't see anything in the reports that includes this information.

For reference, in our prior webinar platform the host received a follow-up copy of each email type with a note sharing "this email was sent to XX people."

We have connected and authorized Zoom access and followed all steps as described here. 

I got confirmation page that Zoom and Salesforce are connected. After that I went ahead and followed these steps mentioned by Zoom and got stuck on step 5. No webinar is being posted to the Salesforce. Numerous refreshes do not help. Did anybody from you experienced something similar? 

1. Log in to the Zoom portal.
2. Create a Webinar and set registration approval to manually approve.
3. Create 2 different registrants for the webinar.
4. Log in to Salesforce.
5. Navigate to the Zoom Webinars and click the webinar.
   Note: You may need to refresh the page to synchronize Zoom and Salesforce.

Do attendees HAVE to register for a zoom event or is it possible for me to send attendees a direct join link or otherwise invite them without them registering?

Background: I am hosting an event that has registration on a different portal and, in the past, we had people register on that platform AND register through zoom which is a lot of steps for them. Is there any way to avoid the second step and just have people able to join the event without registering? 

I have seen the pre-registration option which is possible (I have emails for those who register) but I don't see anywhere if I can continue to "pre-register" people after the event has been published. 

The registration form for our next webinar didn't ask the delegate whether they were an existing customer. 

When they click the Join the Webinar link, can I set it up to ask the question - Are you an existing customer? If not, what's the best way to get this information from all delegates?

BR

Sarh

Hi, guys. 

I've been setting up a webinar through Zoom Events with a volume of about 100 attendees.

I've recently found out that when people are registering with email addresses, they receive an email of verification code in the first place which shows an old image of masthead, not the one currently uploaded.

It looks like the same problem happens when I send out a speaker invitation

masthead image had been changed several times due to design and panel changes.

I'm trying as many delete and saves as I can but it just simply doesnt' work.

and It looks like Zoom doesn't provide real support for normal users.

Can anybody help me?