Hello,

We had a two-day webinar and noticed that for both days, there were about 20-30 rows of the same name with varying times and sessions. The webinar was 3 hours long, and there are multiple rows with this name that show they were in the meeting, for example, 207, 177, 195, 214, 213 minutes, etc. Do you think this attendee was able to share their specific Zoom link with others, and that explains the 30 repeated names and high session times for each repeated name?

I attached an image of how it looks with the name blocked out, but it is the same name over and over again.

We are trying to get an accurate count of attendees and don't want to miscalculate just because the name is the same. 

Thank you!

Hi there,

I can't seem to find the answer to my question.

On zoom Webinars I can plan to send a follow-up email up to 6 days after the Webinar to attendees and Absentees.

How do you define Absentees? People who registered to the webinar and didn't attend or people who received the invitation and never responded?

Thanks!

Last week during an webinar, our keynote presenter wanted to share his PowerPoint-presentation. But we encountered some problems. He could share his PowerPoint, but not in the full screen presentation-modus (see attached file).  While he could scroll further to the next slide on his laptop, we stay freezed at the first slide. The only way he could manage to let us view something was to select the next slide in the slide-menu on the left. How can we make sure this won't happen again. On the other hand, when I as a hist was sharing my presentation, other watchers said I had the same problem as well. Did I managed something wrong in the settings of this webinar? Very strange, since I am already familiar to use ZOOM for over two years now, and this was the very first time this was happening.

Thanks for your responses and fine holidays ! 

I'm trying to set up admin templates for webinars that my team runs regularly with our customers. Right now when we update a template, each team member has to update it manually. We'd love to use the admin templates feature. However, the description field has a really short character limit compared to user generated templates.

Is this a bug? Has anyone found a workaround? What's going on here?

Hi,

I need to postpone my webinar but already have 160+ people registered.  I see that I can edit the date and that if I click notify attendees they will receive a generic email about the change. Can I customize this email or is it best to send them a separate email from me letting them know of the change but that the link will remain the same?

Hi,

one of our speakers wants to use NDI functionality for their session within zoom events.  I have turned on NDI in our account settings under Zoom rooms but note it says to use it meetings and webinars must be started within zoom rooms.  Does this mean it's not currently something that would work within Zoom events?

I need to create a focus group with 3 participants and a moderator. I want to send a Zoom Meeting invite to them where they click the url and get in the meeting. I also need the backstage feature where clients can watch and listen to the meeting in progress but not be seen or heard by the participants. Do I need both a Webinar AND an Events license to accomplish this?

Some of the focus groups will be in Spanish. The translator will be in the backstage room with the Clients and translate into English what is happening in the live Zoom Meeting. I need to record what is happening in the backstage room separately from the Live Zoom Meeting. Is this possible? Thanks for the help