Hi there,

I recorded a meeting last week and when I tried to listen today, I realized that there was no sound. The live version of it was perfectly fine, a colleague of mine moderated it (used his laptop to join) and everything worked well. I think it didn't record the sound because I as a host of the event muted myself & my laptop, so no sound was recorded initially. Is there any possibility to recover this? Because the meeting of course was with sound & the participants were able to listen to it.  

Thank you for your help!

While running a webinar through LearnUpon LMS, some of our learners got the following screen:

When checking with LU, they said it meant that our Zoom account that's linked with LU wasn't set up for webinars, but this isn't the case as we definitely are, and about 200 other users accessed the webinar without issue. LearnUpon Customer service then said to contact Zoom support.

Anyone have any ideas why the integration might not have worked?

Thanks, 

Rebecca

If I'm using Eventbrite's integration with Zoom to collect Webinar registration fees, and someone tries to share their login details with another person, it sounds like Zoom recognizes this and has the other person register to attend, but has the non-registered attendee register with Zoom - not - Eventbrite. Doesn't that allow someone to attend the event for free since Zoom is not collecting the attendee fee?

We have set up a mini-conference in Zoom Events (as meetings rather than webinars). We created an MS Form to collect names of people interested in attending. We then imported the records (750+) as pre-registrants and sent them the invitation to register. When I filter for Registrants, there are zero. I can sort between "preregister invited" and "preregistered," but I can't export these as different types of registrants. Only 135 of the 750 emails resulted in actual pre-registrants, so we're concerned that the invitations went to spam and want to resend the invitation.  Is there a way to only resend this message to those who have not preregistered yet? 

Also, will the 24-hour reminder email go to the preregistrants? It's saying that it will be sent to registrants, but as mentioned above, the system shows zero registrants because we preregistered our list. Thank you for your help!!!

Hi,

We're holding a conference using Zoom Events and are unable to save the Q&As. How can we do this in Zoom Events?

The last Zoom conference we held in 2021 was using the webinars, and when sessions were recorded, so were the Q&As. Not so with Events.

Please help! Thanks!