Regarding repeat sessions (I started a webinar, several participants joined, and by chance the internet went down or I decided to close it and restarted it, and several new and returning participants joined)
- We did not see any change or update on salesforce for the attendees who entered again (returning).
- There is no scheme of stay time. In fact, it neither creates another attendee nor updates, so all the information of the second login is lost to us.
Is there anything to do with it?

This is a warning to anyone looking at using 'Convert Meetings to Webinar.'

I had a meeting and people that had registered. Now I had upgrade me account for $122 to Webinar events to convert the meeting to Webinar.

I held the Webinar with 2 people who showed up, because they explained to me at the time they had to register again (double register) as Zoom has switched up the links. Therefore the people who registered beforehand had a lot of difficult trying to join because Zoom messed up the links.

Once I enlightened of this, I asked for Zoom Webinars to be cancelled and for a refund, as this error on Zoom's side has cost me $500 in marketing and advertising costs.

They have denied the refund decision (which I have a right to) and justified it as I was able to use the Webinar feature itself. They have chosen to ignore their own errors when the convert to meeting switches up the link.

Anyone looking at using the Webinar feature in the future, be mindful as the quality isn't what you would expect.

Those asking me about Zoom I have guided to steer clear of Zoom and look for alternatives, their support is rubbish and are extremely disingenuous when it comes to handling customer service and having account for their own errors.

0 out of 5 stars for Zoom, it's complete garbage.

All the best,

Phil C

Hi, 

I held a webinar last sunday as a host. After 90 minutes my Internet broke. I tried to come back to the webinar. But it didn't work. I didn't find a link to restart the webinar. How can I get back to it? In Zoom Meeting it always works.

Thanks for help

Holger

Is it possible for Zoom to give users more customization features for the "description" field in when scheduling a Webinar or a Meeting? Right now I can't change the font style (bold, italics, underline) or include a formatted list. WebEx does this and my users really appreciate the customization. 

Hello!  I am trying to set up a course for attendees that will be available multiple times a day throughout the week.  For example, attendees will have options to register for a 9am, 11a, 1pm or 3pm course. Is there a way to have recurring courses throughout the day?  I only see to set up recurring for daily/weekly/monthly.

If not, is there a way to give a customer access to a calendar that that has all off the available courses that they can choose from and register?

Thank you for your help!

Amber