Hello, 

I'm in the US and have created a Zoom webinar in the Zoom Events platform. 

Have received an email from a customer in India that they can not register for the webinar. 

Can someone help?  I can't easily find the country settings in the Zoom events platform to even check what the country settings are - and definitely can't easily find how to change those settings. 

Thanks all

I am trying to open some saved local recordings from my personal room from 2021 and 2022.  I can see them in my recordings and when I click on them I get an error message saying: 

Invalid Link

You must sign in with the same Zoom Account on the web to open this  Link.

Error code: 124 

But this is my only Zoom account... 

I've added panelists to Zoom Webinar sessions (including members of my internal team), who have been experiencing issues joining the practice session. We have confirmed that panelists are signed into their Zoom accounts, and attempting to access the event from the Zoom account connected to their panelist status.

The workaround we've found that helps give panelists direct access is by "resending" their panelist notification that provides a unique link to join (however, the "Join Webinar" button doesn't always do this correctly - They have to access the link "If the button above does not work, paste this into your browser:". 

This seems to be a glitch/issue with Zoom. Can anyone confirm if we are doing something wrong? We have found the workaround with the panelist reminder email, but hope to have a more seamless panelist experience (where individuals can just join with their Zoom account, having been added in advance).

Thank you so much!

Online via the support pages it says that limitations of simulive for a zoom session is attendees cannot join from a mobile browser and it says the same thing for Zoom Events simulive, but an AE from zoom just emailed me and said mobile is supported. Can you attend simulive sessions on a mobile browser or not? I can't get a straight answer and have been on hold with technical support for over 30 minutes 

imitations of Zoom Events simulive webinars

• Hosts cannot speak to or appear on live video in front of the webinar attendees.
• Hosts and panelists can only use the chat, Q&A, and resources (webinar and simulive) features to communicate with attendees during the session.
• Only speaker view is selected in recordings, even if you recorded with multiple views.
• Hosts can’t add multiple hub recordings to a single simulive webinar.
• Users must join from desktop computers to view simulive webinars.

https://support.zoom.com/hc/en/article?id=zm_kb&sysparm_article=KB0068467#h_01GQ3FM65AFJMTXJB3Z2QFT9QZ

What you said in previous email:

Things you need to know when managing a Zoom Session.

• Hosts and panelists/speakers cannot speak to or appear on live video in front of the webinar attendees.
• Hosts and panelists/speakers can only use the chat and Q&A features to communicate with attendees during the session.
• Only the speaker view is selected in recordings, even if you recorded with multiple views.
• Hosts can’t add multiple cloud recordings to a single simulive webinar.
• Users can't join simulive webinars from a mobile browser.