cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 
Effective January 9th, 2026 through January 22nd, 2026: The Zoom Community is currently in read-only mode with login disabled, to deliver you a new and improved community experience!

The site is still accessible to view, however, the ability to login, create content, or access your community account is temporarily unavailable. We appreciate your patience during this time. If seeking support, please browse existing community content or ask our Zoom Virtual Agent.

Knowledge Base Limits

VanessaVaZoomie
Zoom Employee
Zoom Employee

‎2025-10-27 08:08 AM

If your knowledge base sync is stalling or creating an error due to size, please read this article. 

https://support.zoom.com/hc/en/article?id=zm_kb&sysparm_article=KB0058272

If you're KB is under the size limit but still stalling when syncing, please submit a support ticket under the product = zoom virtual agent. 

On Monday mornings, the KB crawlers are slowest because clients like to update their KB's then. Try an off-rush hour time like Monday night or Tuesdays for a faster weekly sync. 

Topics:
0 Likes
0 REPLIES 0