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I have an issue with the ZVA login. "Failed to login: The subdomain URL is not connecting. Manage subdomains in Contact Center preferences." This is the error message displayed when running the downloaded SDK file and running it on html. Can someone help me on this topic1 .
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We recently discovered an issue with our website's CSP settings that required an additional step to ensure that all browsers can access and open ZVA. add *.zoom.us to script-src (load js from *.zoom.us) add *.zoom.us to child-src (to load iframe from *.zoom.us) add wss://*.zoom.us https://*.zoom.us (to connect-src to make http request) If your DevOps or IT Manager does not approve of this method, please submit a support ticket under the product category "Zoom Virtual Agent," and we have other options to provide them to ensure that ZVA can operate as intended on your web assets and you can get a high ROI for your investment with Zoom Virtual Agent and Contact Center!
If you're seeing reports that "ZVA isn't opening for me" and the icon is not showing, please ask your Dev Op or IT Manager to do the following:
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Received acknowledgement of payment. Cannot sign in. Virtual Agent does not understand issue. No response to "live chat" after over an hour talking with Virtual Agent. It's like talking with a 3 year old.
I am trying to follow these instructions: https://support.zoom.com/hc/en/article?id=zm_kb&sysparm_article=KB0057618 In order to generate the required client Id and client secret from step 4 above, I need to 'configure an incoming link' in Atlassian/Confluence. https://confluence.atlassian.com/adminjiraserver/configure-an-incoming-link-1115659067.html Of course, the first thing that the Atlassian/Confluence 'create link' form asks for when creating a 'Direct application link' is the Application URL. Presumably this is a zoom url, but I have no way of knowing what it might be based on these instructions/process.
My goal is to use my confluence spaces as a knowledge base source for my zoom chatbot.
I meet all prerequisites.
I am instructed to:
Does anyone know how to complete this process?
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Having issues trying to find a solution to just adding script or html to a button, text link or call to action in the body of website content that would then open up the zoom live chat.
HI,
is there a documentation how to debug anything? And where can i see the debug output?
My problem is that even not s single line of code is working.
e.g.
log.debug("test"); fails with error.
thanks
Currently, I want to make ZVA chatbot rule-based whenever end user click on "info A" button, any further question asked will only take knowledge base that has been categorized with "info A" related data. my question regarding this :
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