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Team Chat not jumping to new messages

Eambrocio1
Newcomer
Newcomer

‎2024-08-23 07:09 AM

Hello, 

We recently started using Zoom and was wondering if there was a way to change the settings for the Team Chat/Messaging. Users have reported that the chat does not automatically scroll down to the newest message sent. 

 

Thanks, 

E 

2 REPLIES 2

CarlaA
Community Moderator | Employee
Community Moderator | Employee

‎2024-08-23 01:26 PM

Hi @Eambrocio1, thank you for posting for the first time and welcome to the Zoom Community!

 

You can change these setting within your Zoom application. 

 

  • Click on your profile picture or initials in the top-right corner, then select Settings from the dropdown menu.
  • In the Settings menu, go to the Chat tab.
  • Scroll down to the Unread Messages section

 

Screenshot 2024-08-23 at 2.24.05 PM.png

 

Let me know if that helps! 


Carla (she/her/hers)
Zoom Community Team
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0 Likes

SeanDKendle
Explorer
Explorer
In response to CarlaA

‎2024-11-20 08:36 AM

I've set it to "Latest unread" and the problem persists. Please fix.