cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 
Important updates from Zoom Support:

  • Starting February 3, 2025, Zoom Phone customers must add their phone numbers to an approved 10DLC campaign in order to keep using SMS/MMS capabilities on their numbers.

  • Introducing more live support options! More Zoom customers now have access to live agent chat support. Sign in and visit our Contact Support page to see all your available support options. We’re here to help!

Team Chat not jumping to new messages

Eambrocio1
Newcomer
Newcomer

‎2024-08-23 07:09 AM

Hello, 

We recently started using Zoom and was wondering if there was a way to change the settings for the Team Chat/Messaging. Users have reported that the chat does not automatically scroll down to the newest message sent. 

 

Thanks, 

E 

2 REPLIES 2

CarlaA
Community Moderator | Employee
Community Moderator | Employee

‎2024-08-23 01:26 PM

Hi @Eambrocio1, thank you for posting for the first time and welcome to the Zoom Community!

 

You can change these setting within your Zoom application. 

 

  • Click on your profile picture or initials in the top-right corner, then select Settings from the dropdown menu.
  • In the Settings menu, go to the Chat tab.
  • Scroll down to the Unread Messages section

 

Screenshot 2024-08-23 at 2.24.05 PM.png

 

Let me know if that helps! 


Carla (she/her/hers)
Zoom Community Team
Have you heard of Zoom AI Companion?
0 Likes

SeanDKendle
Explorer
Explorer
In response to CarlaA

‎2024-11-20 08:36 AM

I've set it to "Latest unread" and the problem persists. Please fix.