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Screenshot function no longer working in Team Chat

CS0516
New Member
New Member

I just started having an issue in Team Chat with my screenshots I take not showing a preview on my screen, and when someone sends me a screenshot, I get Unable to Preview. I can see the screenshots fine on the web app, and on my phone app, but I cannot see it on my desktop app. I have looked at every setting I can think of, but I can't figure this out. Anyone know how to fix this? 

 

 

3 REPLIES 3

HinshawNancy
New Member
New Member

Same thing is happening at our firm.

jstockton8
New Member
New Member

Same thing at our organization as well.  We had an update last night and bam it stopped working.

martinezj113
New Member
New Member

Put in a ticket with Zoom, still waiting on a resolution.