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Re-order Team Chat Message Folders and Shared Spaces

Gus_Lippolis
Contributor I
Contributor I

‎2024-12-30 06:11 AM

Workplace version 6.3.1

Appears with one of the latest updates to Workplace, Message groupings were rearranged.  Granted I like the addition of the Apps group, I'm not happy with Shared Spaces pushed all the way to the bottom.  Once another folder is opened, our Shared Spaces gets push out of view.

Is there a way to change the order of Messages?

Gus_Lippolis_0-1735567848450.png

 

4 REPLIES 4

bdwilliams
Newcomer
Newcomer

‎2025-01-22 10:33 AM

I have the same issue. And it's made worse by the fact that when I expand one of the top-most chat sections, it only pins the next three sections, meaning, in order to get to my shared space I have to either collapse all the other sections or scroll all the way down. 

This is really inconvenient and has in fact resulted in my team missing messages in our shared space. Please fix this asap. I would like to be able to re-arrange the order of all the sections in my Messages sidebar.

0 Likes

bdwilliams
Newcomer
Newcomer

‎2025-01-22 10:40 AM

I have the same issue. When I have any other chat section expanded, the only way to get to my team's shared space is to collapse all the other sections or scroll all the way down.

This has led to members of my team missing messages. It would be nice to be able to at least re-arrange the vertical ordering of the chat groups. Please fix this ASAP. 

0 Likes

bdwilliams
Newcomer
Newcomer

‎2025-01-22 10:41 AM

I have the same issue. When I have any other chat section expanded, the only way to get to my team's shared space is to collapse all the other sections or scroll all the way down.
This has led to members of my team missing messages. It would be nice to be able to at least re-arrange the vertical ordering of the chat groups. Please fix this ASAP. 

0 Likes

MGSR
Community Moderator | Employee
Community Moderator | Employee

‎2025-01-27 10:35 AM

Hello there, 


Welcome to the Zoom Community! We're glad to have you here.

I'm sorry for the late response and the inconvenience.

Please update your app to the latest version (6.3.6). Once updated, you'll find shortcut buttons on the left-hand pane. You’ll also be able to easily rearrange your chat groups by dragging and dropping them to your preferred location.

Please let us know if you need further assistance. 


Mark
Zoom Community Team
Have you heard of Zoom AI Companion?
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