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Help Needed with Chat Feature - Disabled on the participant's side .

educatorgenie
Newcomer
Newcomer

I've been using Zoom Pro for years without any issues, but recently, the chat feature for participants in my meetings has stopped working. I've tried several solutions to fix it:

1. Ensured that the in-meeting chat feature is turned on.

2. Double-checked my chat settings by clicking on the three dots.

3. Restarted both Zoom and my computer.

4. Updated to the latest version of Zoom.

5. Verified that my internet connection is stable.

6. Followed all the suggestions from the Zoom support chat agent.

 

Despite all of these attempts, the problem persists. Could you please help me resolve this issue? Thank you very much!

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