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Effective January 9th, 2026 through January 22nd, 2026: The Zoom Community is currently in read-only mode with login disabled, to deliver you a new and improved community experience!

The site is still accessible to view, however, the ability to login, create content, or access your community account is temporarily unavailable. We appreciate your patience during this time. If seeking support, please browse existing community content or ask our Zoom Virtual Agent.

Account disabled

JrosePS
Newcomer
Newcomer

‎2021-11-03 12:23 AM

Hi! anyone can help me, my account has been disabled. Earlier in September, I bought this licensed account from a Facebook page that offers 3 months of subscription with 500 participants worth P1099. I bought it since the company seems legit they were very responsive at first. But just this month, when I was about to use it for a zoom meeting, that is when I realized that I could no longer access my account. I also looked for them in their Facebook page but it no longer exist. The same with the person that I chat with and bought the account with, he is no longer available in FB Messenger Chat. So it seems that I was scammed.  How do I retrieve my zoom account? 

Hope anyone can help me with this.

 

Thank you.

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Bort
Zoom Employee
Zoom Employee

‎2021-11-03 07:36 AM

You can try contacting Zoom Support, but they may not be able to help you much, as an admin on the account you are a part of has full control of your profile. 

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