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Vote now2021-11-02 03:23 AM
Hello, I need to retrieve a recording from the cloud on 21/10/21. The recording was not made by me. I have meeting ID and password. It's possible? I need it very urgently.
Thanks!
2021-11-02 06:10 AM
If you were not the owner of the recording then you are out of luck, unless you downloaded it prior to it being deleted by the owner. Your best bet is to contact the owner and ask them to restore the deleted video.
2021-11-02 03:04 PM
I've already done it, and they don't have it in the recording bin.
There’s other solution?
2021-11-02 03:06 PM
Unfortunately, if the cloud recording has been deleted, it is only in the trash bin for 30 days, after which it is permanently deleted. There is no way to recover beyond that.