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Account disabled

JrosePS
Newcomer
Newcomer

‎2021-11-03 12:23 AM

Hi! anyone can help me, my account has been disabled. Earlier in September, I bought this licensed account from a Facebook page that offers 3 months of subscription with 500 participants worth P1099. I bought it since the company seems legit they were very responsive at first. But just this month, when I was about to use it for a zoom meeting, that is when I realized that I could no longer access my account. I also looked for them in their Facebook page but it no longer exist. The same with the person that I chat with and bought the account with, he is no longer available in FB Messenger Chat. So it seems that I was scammed.  How do I retrieve my zoom account? 

Hope anyone can help me with this.

 

Thank you.

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Bort
Zoom Employee
Zoom Employee

‎2021-11-03 07:36 AM

You can try contacting Zoom Support, but they may not be able to help you much, as an admin on the account you are a part of has full control of your profile. 

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