ZoomRoom Exchange 2016 Calendar Integration error ...

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On April 16, between 2:25 P.M. ET and 4:12 P.M. ET, the domain zoom.us was not available due to a server block by GoDaddy Registry. This block was the result of a communication error between Zoom’s domain registrar, Markmonitor, and GoDaddy Registry, which resulted in GoDaddy Registry mistakenly shutting down zoom.us domain. Zoom, Markmonitor, and GoDaddy worked quickly to identify and remove the block, which restored service to the domain zoom.us. There was no product, security or network failure at Zoom during the outage. GoDaddy and Markmonitor are working together to prevent this from happening again.

I have followed the online guides to setup a dedicated email account and attach the conference rooms to that account (the dedicated account is a delegate for all the rooms). I have added the calendar integration via the zoom portal using the dedicated account, I have added the three conference rooms I have calendars for and I have assigned those calendars to their respective Zoom rooms.

In the portal, the status shows green and sync'd but on the iPad controllers it shows the error "The calendar credentials are either expired or invalid". On a couple of threads on the support site said to re-authenticate and resend (which I have). The portal continues to show sync'd and a green status but the iPads are still showing the same error.

Any words of wisdom on a solution or how to debug the problem?

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