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Zoom audio is distorted on MacOS (Here's what I've tried so far)

JeffCallahan
New Member
New Member

I am having an issue with Zoom audio recordings on Mac. (MacOS v.15.0.1, Zoom version: 6.3.11 (50104)

When I listen back to my side's recording, it sounds as if there's a slight distortion—almost an echo. (Other person's audio is fine) If I didn't know any better, I would think the audio track is misaligned, as if sounds like there are two audio tracks playing in quick succession, creating a noticeable echo effect. (I have good room acoustics, and have narrowed down the issue to Zoom)

Here's what I've tried to troubleshoot this:

 

- Tried multiple USB mics in Zoom, they all reproduced the issue in Zoom.
- I tried recording audio in QuickTime Player to see if it was a microphone issue. (The audio was great, no issues)

- I tried restarting my Mac, zoom issue persisted.

- I tried uninstalling/reinstalling Zoom, issue persisted.

 

Not sure if this is helpful, but I've narrowed down the issue start date to somewhere in between (10/24/24 and 11/08/24) by listening to old recordings. Looks like Zoom has a small update on 10/28/24.

I'm really stuck on this one, and would appreciate any help!

 

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