Zoom Rooms spontaneously getting disconnected

[NocturnalDC]

Over the past couple weeks a few of our Zoom Rooms have been in the middle of meetings and then randomly gotten disconnected and automatically reconnected shortly after. The displays will turn off and will have to manually be turned back on as well. Any ideas as to why this is happening and how we can resolve it?

[tombozzo]

@NocturnalDC did you ever make any headway here troubleshooting your issue? We have a room (a single room) that is exhibiting similar behavior.

[JayLarimer]

Has anyone found the root cause of this issue? We have about 80 Zoom rooms in our county and this year most of our Large Zoom rooms using Intel NUCs are experiencing the same issue. They disconnect and reconnect automatically. Zoom dashboard identifies poor network when this happens but doesn't provide specific details.